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Kerris Bright

Chief Customer Officer

A woman with blond hair
Kerris Bright, Chief Customer Officer

Roles and responsibilities

  • Kerris is Chief Customer Officer and sits on the ´óÏó´«Ã½ Executive Committee
  • She is responsible for developing a closer, more personal relationship with ´óÏó´«Ã½ consumers, licence fee payers and signed-in members
  • With responsibility for customer relationships, she leads the Marketing & Audiences Team along with the Licence Fee Unit

Biography

Last updated June 2018

Kerris joined the ´óÏó´«Ã½ in June 2018. She was previously Chief Marketing Officer at Virgin Media.

She is a highly experienced leader, bringing a customer-centred, data driven approach to setting marketing strategy and executing with creative flair.

Before Virgin, she held senior marketing positions at British Airways, ICI Paints and Unilever. While at British Airways, she spearheaded the development of ‘To Fly: To Serve’, a new purpose for the organisation and a multi-platform campaign and at ICI Paints she transformed the company from a ‘multi-local’ to global brand building organisation.

After gaining a PhD in molecular neuroscience from the University of Sussex, she began her career in marketing as a graduate trainee at Unilever.

Annual remuneration (as at July 2024)

  • £375,000 - £379,999

Expenses and central bookings

Expenses are costs incurred by ´óÏó´«Ã½ staff on behalf of the ´óÏó´«Ã½ and claimed through the ´óÏó´«Ã½'s expenses system.

Central bookings are costs incurred on behalf of the ´óÏó´«Ã½ and booked through the ´óÏó´«Ã½'s central bookings system. Both expenses and central bookings are published every three months.

Downloads

  • Kerris Bright had no expenses paid in Q3 2023-24
  • Kerris Bright’s central bookings Q3 2023-24
  • Kerris Bright had no expenses paid in Q2 2023-24
  • Kerris Bright had no expenses paid in Q1 2023-24
  • Kerris Bright had no expenses paid in Q4 2022-23
  • Kerris Bright had no expenses paid in Q3 2022-23
  • Kerris Bright had no expenses paid in Q2 2022-23
  • Kerris Bright had no expenses paid in Q1 2022-23
  • Kerris Bright had no expenses paid in Q4 2021-22
  • Kerris Bright had no central bookings in Q4 2021-22
  • Kerris Bright had no expenses paid in Q3 2021-22
  • Kerris Bright had no expenses paid in Q2 2021-22
  • Kerris Bright had no expenses paid in Q1 2021-22
  • Kerris Bright had no central bookings in Q1 2021-22
  • Kerris Bright had no expenses paid in Q4 2020-21
  • Kerris Bright had no central bookings in Q4 2020-21
  • Kerris Bright had no expenses paid in Q3 2020-21
  • Kerris Bright had no central bookings in Q3 2020-21
  • Kerris Bright had no expenses paid in Q2 2020-21
  • Kerris Bright had no expenses paid in Q1 2020-21
  • Kerris Bright had no central bookings in Q1 2020-21
  • Kerris Bright had no expenses paid in Q4 2019-20
  • Kerris Bright had no expenses paid in Q3 2019-20
  • Kerris Bright had no central bookings in Q3 2019-20
  • Kerris Bright had no expenses paid in Q2 2019-20
  • Kerris Bright had no expenses paid in Q1 2019-20
  • Kerris Bright had no expenses paid in Q4 2018-19
  • Kerris Bright had no expenses paid in Q3 2018-19
  • Kerris Bright had no expenses paid in Q2 2018-19
  • Kerris Bright had no expenses paid in Q1 2018-19

Gifts and Hospitality Register

Gifts and hospitality may only be accepted in line with ´óÏó´«Ã½ policy. Information about gifts and hospitality is published every three months.

Downloads

  • Kerris Bright had no gifts or hospitality to declare in Q3 2023-24
  • Kerris Bright had no gifts or hospitality to declare in Q2 2023-24
  • Kerris Bright had no gifts or hospitality to declare in Q1 2023-24
  • Kerris Bright had no gifts or hospitality to declare in Q4 2022-23
  • Kerris Bright had no gifts or hospitality to declare in Q3 2022-23
  • Kerris Bright had no gifts or hospitality to declare in Q2 2022-23
  • Kerris Bright had no gifts or hospitality to declare in Q1 2022-23
  • Kerris Bright had no gifts or hospitality to declare in Q4 2021-22
  • Kerris Bright had no gifts or hospitality to declare in Q3 2021-22
  • Kerris Bright had no gifts or hospitality to declare in Q2 2021-22
  • Kerris Bright had no gifts or hospitality to declare in Q1 2021-22
  • Kerris Bright had no gifts or hospitality to declare in Q4 2020-21
  • Kerris Bright had no gifts or hospitality to declare in Q3 2020-21
  • Kerris Bright had no gifts or hospitality to declare in Q2 2020-21
  • Kerris Bright had no gifts or hospitality to declare in Q1 2020-21
  • Kerris Bright had no gifts or hospitality to declare in Q4 2019-20
  • Kerris Bright had no gifts or hospitality to declare in Q3 2019-20
  • Kerris Bright had no gifts or hospitality to declare in Q2 2019-20
  • Kerris Bright had no gifts or hospitality to declare in Q1 2019-20
  • Kerris Bright had no gifts or hospitality to declare in 2018-19

Declaration of personal interests

Staff must make a declaration of their personal and business interests, including any memberships or directorships of public or industry bodies, and any shareholdings, as well as any interests that their immediate families may also have.

A summary is published where there is something to declare and where there is nothing to declare. Occasionally an individual will have something to declare but due to the personal nature of the declaration we do not publish details as to do so would breach the General Data Protection Regulation.

This information is published annually, although if any amendments are made during the year an updated summary will be published if necessary as soon as it is available.

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