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Personalisation, working with audiences and even getting them to work for you. A quick-fire round of lightning talks with a discussion afterwards from the field of research on new ideas of connecting with audiences. Speakers include:

• Ian Forrester - Senior R&D Development Producer, ´óÏó´«Ã½

• Professor Adrian Hilton - Director of Centre for Vision, Speech and Signal Processing, University of Surrey

• Anna Doble - Digital editor at World Service English, ´óÏó´«Ã½

• Dave Bevan - Senior Systems Engineer, ´óÏó´«Ã½

• Mike Armstrong - Senior R&D Engineer, ´óÏó´«Ã½