Accessibility: PDF documents
At Radio 2 In The Park we aim to create an event that is accessible for all customers.
We have a dedicated Accessibility Team working to assist customers with accessible requirements. This may include D/deaf, disabled, and neurodivergent customers and those with long-term physical or mental health conditions. Members of this team will be present on site throughout the event.
Accessible Facilities Application
How To Apply For Accessible Facilities
This year we are excited to be partnering with Nimbus Disability and The Access Card, one of the largest disability accreditation organisations.
Applications for accessible facilities at Radio 2 In The Park opened when tickets went on sale, on Tuesday 4th June. Applications for all Accessible Facilities closed on Monday 5th August. Please consider this before purchasing your ticket.
How to apply for the use of accessible facilities at Radio 2 In The Park
1: Purchase your ticket to Radio 2 In The Park
If you haven鈥檛 already purchased your ticket to Radio 2 In The Park, please complete your booking before applying for accessible facilities
(Do not purchase a ticket for your Essential Companion as this cannot be refunded)
2: Register your proof of accessibility requirements
Assessment and registration of your proof of accessibility requirements will be processed by the team at Nimbus Disability.
Please note that our accessible facilities are unable to cater for people with temporary impairments 鈥� these include pregnancy, broken bones, healing injuries, illnesses, and other time-limited conditions (affecting an individual for less than 12 months).
You may visit our Welfare facilities on site if you need temporary support.
Already have a valid Nimbus Access Card?
All you will need to do now is complete the Radio 2 In The Park . Please have your Nimbus Access Card I.D number with you, as you will need to input this on your application form.
Don鈥檛 have a Nimbus Access Card?
You will need to register for a free .
This is issued by the Nimbus team and will be valid for 3 years to use at future Festival Republic events.
I have a Festival Republic Digital Access Pass 鈥� what do I do now?
All you will need to do now is complete the Radio 2 In The Park . Please have your Festival Republic Digital Access Pass Card I.D number with you, as you will need to input this on your application form.
3: I have completed the Radio 2 In The Park Accessible Facilities application form 鈥� what do I do now?
The Accessibility Team will review your application and will contact you once it has been processed.
Access to the accessible facilities will be provided to customers based on the approved requirements listed on their Nimbus Access Card or Festival Republic Digital Access Pass.
For more Information please read the following PDF: Nimbus categories and guidelines
Essential Companion Tickets
If your Nimbus Access Card or Festival Republic Digital Access Pass indicates the Essential Companion requirement, we will automatically provide you with an Essential Companion ticket free of charge.
If you are eligible, do not purchase a ticket for your Essential Companion as this cannot be refunded.
The Essential Companion must be willing and able to perform all requirements as needed by the accessibility customer and must provide assistance to the customer during the unlikely event of an evacuation or other emergency.
Please note that Essential Companion tickets are free but are only available to customers who have purchased a ticket. If the customer with accessible requirements is a child of 12 years or under, they must be accompanied by an adult who has purchased a ticket. If the child also requires an Essential Companion, this will be indicated on their Nimbus Access Card or Festival Republic Digital Access Pass.
If the Essential Companion wishes to bring a child/children at any Radio 2 In The Park event, then those child/children must be accompanied by another adult who has purchased a ticket.
Accessible Facilities
Access to accessible facilities will be determined by the requirements indicated on your Nimbus Access Card or Festival Republic Digital Access Pass.
Accessible Viewing Areas
There are various accessible viewing areas available within the arena.
Raised Viewing Platform
The raised viewing platform is available for wheelchair users and those with restricted mobility. The middle of the raised viewing platform is 125m from the Main Stage. Access to the platform will be approved in accordance with the requirements indicated on your Nimbus Access Card or Festival Republic Digital Access Pass.
Only the approved customer and their Essential Companion or a +1 will have access to the raised viewing platform in order to accommodate as many customers as possible.
All raised viewing platforms have ramped access, wheelchair-accessible toilets, and charging points.
Limited seating is also available at each platform.
Raised viewing platforms may get busy, please note that these are operated on a first come first served basis.
Please note that raised viewing platforms are not covered so please dress appropriately for all weather conditions.
Ground Level Viewing Area
A dedicated ground level viewing area will be available to those who need a less crowded area and/or the option of sitting for short periods of time.
Access to the ground level viewing area will be approved in accordance with the requirements indicated on your Nimbus Access Card or Festival Republic Digital Access Pass.
Limited seating is available in the ground level viewing area and it is operated on a first come first served basis.
Customers may be accompanied in the ground floor viewing area by an Essential Companion or +1 if required.
Approved Folding Chairs
We recognise that some customers with accessible requirements cannot sit on the ground. We allow qualifying customers to bring a chair to use in the dedicated accessible viewing areas.
At the accessible entrance, the accessibility team will attach a tag to your chair. This will allow you to bring and use your chair in the dedicated viewing areas.
If you need to bring a chair, please make sure to note this on your accessible facilities application form.
Please note you must not leave your folding chair unattended at any time, even for a short period. Any chairs left unattended will be removed.
Accessible Toilets
Wheelchair-accessible and standard toilets for accessible customers are located across the arena. All toilet locations will be shown on the accessibility map which you will receive in the accessibility guide. The accessibility guide will be available prior to the event.
Accessible Entrance
We will provide a dedicated entrance for customers with accessibility requirements to access the arena.
Quiet Space
There will be a quiet space located within the arena. The aim of this space is to provide a safe, low-level stimulation and recalibration zone for any customers with accessibility requirements who need to use it.
Food & Drink
Dedicated accessible lanes will be available at each main bar. This section of the bar will have a lowered counter and bypasses the main queuing system. Large print menus will be available at the bars.
Food concessions will all have large print menus available. Staff are briefed and committed to assisting customers who need extra assistance.
Medication
Refrigerated medication storage is available in the arena. Customers who require this must submit an Accessible Facilities Application Form.
We recommend bringing a copy of your doctor鈥檚 letter or prescription. Please keep all medication in its original boxes.
D/deaf Customers
BSL Interpreting Services
A British Sign Language performance interpreting service will be provided on request by fully qualified interpreters.
Please make sure you request this service on the . See the 鈥�Accessible Facilities Application鈥� section for more information.
Customers who have requested this service will be contacted by the interpreting team for an understanding of which performances they would like covered; this is not guaranteed and subject to change.
Full performance interpreting schedules will be included in our Accessibility Guide. Details and locations of our information and welfare services available for D/deaf customers will also be available in the Accessibility Guide, which will be available closer to the event.
Hearing Loops
Hearing loops will be installed at the accessible check-in.
Assistance Dogs
Assistance dogs will be approved in accordance with the requirement indicated on your Nimbus Access Card or Festival Republic Digital Access Pass.
A spending area will be available for assistance dogs.
Travel and Arrival
Specific travel information will be sent out by email to customers with accessibility requirements prior to the event.
Accessible Car Park
Radio 2 In The Park will have a dedicated Accessible Car Park located close to the arena entrance. The route from the car park to the arena entrance is mostly hard standing level ground.
This car park has very limited spaces available. Accessible parking passes will be allocated on a first come first served basis and approved in accordance with the requirements indicated on your Nimbus Access Card or Festival Republic Digital Access Pass.
Drop off Pass
If you are being dropped off at or picked up from Radio 2 In The Park, please let us know on your Accessible Facilities Application. We will then supply a drop off pass for the dedicated Pick Up and Drop Off zone.
Trains
More information on travelling by train will be available soon.
Accessibility Guide
A detailed Accessibility Guide will be sent out a week prior to the event. This will include information about travel, accessible facilities & the accessibility map.
Additional Information
Ground Conditions / Weather
Moor Park is an outdoor venue and has some sloping grass areas that are steep in sections. Some grassed areas are large with no solid pathways or hard ground.
It is important to be aware that during inclement weather, some parts of the site may be muddy, water-logged, or dusty and may be difficult to navigate around.
Special Effects & Lighting
Some performances may use special effects such as smoke machines, lasers, strobe lights, moving lights, fireworks, and other effects at this event. Be aware that they may be used at any time.
Medical And Welfare
Medical and welfare facilities are available throughout the event.
Doctors, paramedics, first aiders, and fully equipped ambulances are based at the medical tent.
Security And Stewards
In the unlikely event of an emergency or site evacuation, Security and Stewards are deployed throughout the event site.
They are briefed to offer information, help and support.
If you are unwell or require assistance, please approach a member of the Security and Stewarding Team who are clearly identifiable by their numbered tabards/shirts.
Security and stewards will assist in moving everybody to a place of safety.
Accessibility Contact Information
Please use the for any accessibility queries
Telephone: Please request a call from our accessibly team via the
Post: Accessibility Team, Festival Republic, 30 St John Street, London, EC1M 4AY
Office Opening Times: 10am 鈥� 6pm, Monday to Friday.