大象传媒

What are the event timings?

Saturday 17th September

Gates open: 11am

First act onstage: 1pm

Last entry/Gates close: 9pm

Event ends: 10pm

 

Sunday 18th September

Gates open: 11am

First act onstage: 12:30

Last entry/Gates close: 20:15

Event ends: 21:15

 

Please note all event timings are subject to change

There is no re-admission to the event. Once you have left the event you will not be able to get back in.

 

When will I get my tickets?

Tickets will be sent via email or accessible from the Ticketmaster app within 2-3 weeks of the event.

If you鈥檙e still having problems accessing your tickets, please contact team.

 

Will there be merchandise available to purchase for this event?

There will be a merchandise stall onsite at the event with a full range of stock available to purchase.

 

Where can I find more information about hotel packages?

Our hotel & ticket packages are sold by Ticketmaster and further information including who to contact to make changes about bookings can be found on their website .

 

What if it rains?

This event is outdoors, it is advisable to keep an eye on the weather forecast in the days running up to the event and to prepare for all types of weather! The site is made up of predominately grass with some hard standing pathways and minimal areas for rain cover.

 

Are there baby changing facilities?

Baby changing facilities are available within the event area and will be situated in the toilet units and at the onsite welfare tent.

 

Are children allowed at this event?

With the exception of children aged 2 years and under all those attending the event will need a valid ticket. PLEASE NOTE that anybody aged under 18 MUST be accompanied by a responsible adult aged 18 and over. Proof of age may be requested upon entry.

Under 16 wristbands will be available to collect from the Information, Lost Property and Welfare tents which are located close to the arena entrance. These wristbands are designed to be worn by any young person under 16 who is attending the event. There is space on the wristband to write the contact phone number of the responsible adult attending with them. The number will be called in the event that they become separated and make themselves known to an event steward.

Please do not write the child鈥檚 or your names on the wristband.

 

Can I bring a campervan?

There are strictly no camping facilities at Temple Newsam Park and vehicles will not be allowed to stay in the car park overnight.

 

What if I can no longer attend?

Refunds will only be considered if the event is cancelled or postponed.

If you can no longer attend the event, you can resell your tickets at face value or less through Ticketmaster鈥檚 Fan-to-Fan Ticket Exchange platform.