´óÏó´«Ã½

Security, Safety & Bag Policy

security icon

Security, Safety & Bag Policy

We take the safety and security of our audiences very seriously and will be conducting searches upon entry to the event site. If you’re attending Radio 2 Live, we want you to have a great time so please take note of the security information below and ensure you arrive with enough time to go through the search lanes so you don’t miss your favourite act!

Gates for this year’s event will open at 11.00am both days.

 

What are we doing?

  • We’ll be searching every bag that comes into the event. We have restricted the size of bags that are allowed in to help make this easier – no bigger than A4 and limited to one per person. We may also search bags once you are in the arena.
  • You are also likely to undergo a search as you enter- this may include the use of search wands. You could also be searched once you are in the arena.
  • Security staff will be visible and on patrol both inside and outside of the venue.
  • We’ve worked closely with the Police and other emergency services to plan a safe event for everyone.
  • There will be Police patrols around the event and local area.
  • There will be many other security measures that you can’t see.

 

What can you do?

  • We have major acts opening Radio 2 Live both days with music starting at 13:00 on Saturday and 12:30 on Sunday . Please arrive early and allow plenty of time to go through the search points. We don’t want you to miss your favourite artist.
  • Make sure you only bring one small bag per person (no bigger than A4 size – W21cm x H30cm x D8cm) or even better don’t bring a bag at all. Please don’t fill your pockets as that will also lead to delays. There are no cloakroom or storage facilities so please don’t discard bags at entrances or surrounding areas. Any items left will be removed and disposed of.
  • Check the list of prohibited items to make sure you don’t bring anything that might cause you any delays at the search points. Items that are surrendered won’t be returned to you.
  • Keep your phone with your digital ticket safe and don’t be tempted to buy extra ones from 3rd party sources or touts. There’s no guarantee they’ll be genuine.
  • If you see something that doesn’t look right, let a member of security or the Police know straight away.
  • Talk to our security staff, they’re there to help you have a great day as well as keep you safe.

 

Bag Policy

In the interest of safety, only 1 small bag is permitted per person with the following dimensions W21cm X H30cm X D8cm.

Customers are also allowed to bring 1 picnic blanket per person. These can be carried in addition to the above bag policy.

 

Prohibited Items

Customers are welcome to bring picnic blankets to the event however for safety reasons, customers cannot bring chairs or shooting sticks without prior agreement in writing from the Access team. Any enquiries regarding this can be directed to radio2enquiries@bbc.co.uk.

Food for personal consumption can be brought into the event but must fit within the permitted bag size.

No alcoholic drinks may be brought into this event. They will be confiscated at the gates and disposed of. Each person is permitted to bring in 1 x 500ml or under bottle of water or soft drink in sealed plastic bottles or paper cartons. Empty reusable bottles of any size (not glass) are permitted onsite and can be refilled with drinking water inside the event.

In the interest of safety and security, please do not bring any glass items to this event (including bottles, perfume & aftershave)

Umbrellas more than 1 metre long are not permitted.

For a comprehensive list of prohibited items, please read the Terms and Conditions.