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The development of technology is a wonderful thing, but some scammers can take advantage of it.

There is lots of fake news and misinformation about the pandemic being reported regularly, but there's something else to look out for - scams.What are the different ways scams can affect us, and how can we be on the look out for them during the pandemic? Here is some advice about emerging coronavirus scams.

A person in a mask spying on a teen on his phone with a magnifying glass.
Image caption,
Be careful what you post on social media as fraudsters can use information from it

How have scams evolved?

Fraud has existed for centuries. As technology has developed, scammers have evolved from doorstep fraudsters to cyber criminals. While phone and in-person fraud still exists, nowadays you鈥檙e more likely to see scams online, via texts, emails and 鈥榩hishing鈥 messages.

Phishing is the attempt to obtain sensitive information or data, such as usernames, passwords and credit card details, by disguising an email or text as being from a trustworthy source. The term 'Phishing' was coined in the '90s and is still the most common way cyber criminals will try to gain information. Modern phishing can be very sophisticated, especially with accessible information via social media, so it鈥檚 important to be on the lookout.

A person in a mask spying on a teen on his phone with a magnifying glass.
Image caption,
Be careful what you post on social media as fraudsters can use information from it

What do Covid-19 scams look like?

While coronavirus scams can happen on our doorstep - for example, scammers offering to do people鈥檚 shopping and then not returning after taking the money, or asking people to donate to fake charities and causes - you鈥檙e more likely to come across them online.

Examples of Covid scams include:

  • Emails which trick people into opening harmful links and attachments by offering information about coronavirus
  • Emails offering access to "Covid-19 relief funds", which encourage you to share personal information
  • Phishing emails that say someone you know has contracted coronavirus - these can lead you to 鈥榗opycat鈥 websites (websites which look very similar to official ones) which ask you to share personal details.
  • Unexpected texts claiming to be from the government, your GP鈥檚 surgery, the NHS, or even the World Health Organisation (WHO), which offer information about the virus
A scam email and a scam text. Both messages have spelling errors and fake senders.
Image caption,
Look out for spelling and grammatical errors, as even a punctuation mark in the sender's name can make all the difference
A woman holding a phone and a credit card, smiling.
Image caption,
Never share your bank details if you're suspicious of an email or website

How can you protect yourself from these scams?

Criminals can use publicly available information about you to make their phishing messages more convincing. This could be taken from your social media accounts - have a think about what you鈥檙e posting and never display important personal details in your bios.

Here are a few more precautions you can take to protect yourself from scams:

  • Be wary of information that鈥檚 too good to be true - for example, if a message is claiming to have a coronavirus vaccine or is promoting products to protect against or treat the virus. Check the news for official NHS updates or check with your GP
  • Never open an attachment from someone you don鈥檛 know as these can contain viruses
  • If you think a website might be a copycat website, double check the URL
  • Never click on a link unless you know it鈥檚 legit
  • Never ever give out your bank account details if you鈥檝e clicked on a suspicious link and are prompted to do so.

If you suspect you're receiving fake news about the virus, go to a trusted source such as:

大象传媒 Reality Check

A woman holding a phone and a credit card, smiling.
Image caption,
Never share your bank details if you're suspicious of an email or website

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