E-commerce
E-commerce, or electronic commerce, refers to the buying and selling of products and services using devices connected to an electronic networkA group of interconnected computers/devices., such as the internet.
Three things are required for e-commerce to take place:
- a seller who has products and services that are displayed electronically
- a buyer who has the equipment required to view the seller鈥檚 products and services, and a means of paying for them
- a network that enables information and payment to be exchanged by the buyer and seller
Advantages of e-commerce | Disadvantages of e-commerce |
Attract customers across the globe | More competitors from across the globe, making it harder for the business to get noticed |
Sell at any time of the day or night | Employees may need new skills, eg website maintenance |
Receive payments immediately | Procedures required for how products and services will be delivered and processing returns |
Reduced overhead costs compared to running a physical shop | A need to maintain and update technologies, including security software, which may be expensive |
Advantages of e-commerce | Attract customers across the globe |
---|---|
Disadvantages of e-commerce | More competitors from across the globe, making it harder for the business to get noticed |
Advantages of e-commerce | Sell at any time of the day or night |
---|---|
Disadvantages of e-commerce | Employees may need new skills, eg website maintenance |
Advantages of e-commerce | Receive payments immediately |
---|---|
Disadvantages of e-commerce | Procedures required for how products and services will be delivered and processing returns |
Advantages of e-commerce | Reduced overhead costs compared to running a physical shop |
---|---|
Disadvantages of e-commerce | A need to maintain and update technologies, including security software, which may be expensive |