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The Advisory, Conciliation and Arbitration Service (ACAS) was created with the aim of improving employee relations between employers and workers.

It is involved in disputes or disagreements between the differing parties.

ACAS often ends up as an arbitrator in such disputes. This means they assess the dispute and come to an independent resolution which the employers and workers decide to agree with.

ACAS can also provide information, advice and training to organisations to help improve employee relations and to stop issues arising.

The ACAS website can be found at