Business in action
How small businesses operate
There are many reasons why an individual sets up in business. For a business to be successful that person will need appropriate skills and qualities along with suitable advice and finance.
Satisfying customer needs
Market research, product development, marketing and producing quality products can ensure that a customer is satisfied with the good or service provided by a business.
Functional activities
Businesses separate tasks into functional activities. The main functional activities can be grouped under the four main functional areas - marketing, operations, human resources and finance.
- 12 videos
Influences on business
Internal influences
Internal factors such as the skills and motivation of employees and the impact of good financial management can have an effect on the success of a small business.
Stakeholders
Stakeholders are organisations or individuals who have an interest or influence on the success of a business. Stakeholders can be internal or external.
External influences
External factors such as changes in legislation, the environment, competition or new technology can have an impact on the success of a small business.
- 4 videos