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Businesses compete with rival businesses. Production costs must be kept low so that products can be priced competitively. The ability to do this is affected by production methods and technology.

Quality is essential to a business’ success. Customers must be happy with the products and services they receive. If they are not, a business is unlikely to gain a good reputation or repeat customers.

The supply chain is related to how businesses produce goods and services. It also considers how they are distributed to customers in the most cost effective, high quality way.

The sales process involves the steps and processes a business must take in order to be successful in selling its goods and services, both offline and online.