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Effective face-to-face communication means thinking about audience and purpose. Generally this means using Standard English, listening carefully and being polite and co-operative.

Face-to-face communication includes the words you say and, more importantly, the way you say them. Eye-contact, gesture and posture can all add to the impact of your talk.

How you speak affects the meaning of your words. Varying your tone, volume and pace can help engage a listener.

In an individual researched presentation you will need to give a presentation in front of an audience. You’ll need to research your topic beforehand and may need to answer questions from the audience.

Responding and interacting requires you to participate in a group discussion. You must be able to share your opinion as well as respond to the opinion of others.