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All production operations combine the two factors of labour and capital. The importance of labour and capital to a specific business are described in terms of their intensity.

Revise for your Business Manager Higher with this Bitesize study guide. We'll look at what good quality means - ensuring quality means making sure that products are made to a minimum standard or better. Good customer service is valuable and can lead to increased sales. Find out more about quality standards and symbols, and benchmarking.

Managing and storing stock effectively is important for a business in order to maintain production and sales. Learn more about what stock is, inventory storage and warehousing, and inventory management.

Businesses can choose to work in a way that profits only the owners or in ways that benefit the community. Working ethically means acting in ways that are both fair and honest. Ethical businesses try to minimise their impact on the environment.

Technology such as computer-aided design and computer-aided manufacture is used to make operations more efficient.