大象传媒

I'm a subscriber to a London Ambulance dispatcher's blog: it's highly recommended reading. His perspective on the fire at the is fascinating:

The response of callers was an interesting insight into human nature. I must admit I quite liked having a 鈥榩roper鈥� answer to the 鈥榳hy isn鈥檛 the ambulance here NOW?鈥� type questions. Terribly sorry, but we鈥檙e having difficulty finding someone to deal with your bellyache because there鈥檚 a hospital full of critically ill cancer patients on fire and we鈥檙e out SAVING LIVES like we鈥檙e meant to. Not everyone knew about the fire, and some people were incredibly apologetic. One woman, a perpetually drunk regular caller, seemed absolutely mortified when I told her, and was silenced for the first time in her entire life. Others were understanding and offered to make their own way to free up ambulances for the fire. Others, on the other hand, made me sick to the core with their selfishness. 鈥淚 don鈥檛 care about the fire, what about me? You have to get here NOW.鈥�