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"I am currently sat at Terminal 5 awaiting my flight and I had to write to say that this place is typical of the British ability to be unrelentingly critical, depricating and derisory without recognising the achievement and brilliance. T5 is fantastic, I was amazed from the moment I rolled up into the car park. The building is a masterpiece of vision and purpose and all involved in its creation should be heartily congratulated. The only shame is that 2 people have lost their jobs due to unruly editors in search of sensationalist headlines. I look forward to T5 serving us well into the future, I only hope we can resolve our CO2 problems with the same level of excellence.

Jamie Robinson, Oxfordshire."

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