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Watchdog will be back on TV in the early autumn, in a new exciting new format. But please keep your stories and experiences coming while the programme's off air - the team will still be reading them and selecting ones to investigate. You can send them to us by clicking Got a story?

And, of course, throughout the summer you can explore our Consumer advice section, and read the Watchdog reports for tips and guides, including financial advice in the Watchdog factsheet.

The Watchdog reports have been closed for comments because the moderation team are taking a little break, but you can still read the thousands of comments that have come in during the past year.

The reports you blogged on most include:

• DVLA blunders


• Am I paying too much for gas?


• Nike's stinky trainers

To watch all the video reports and read the comments you sent in, click on the relevant topic area in the topics list below.

• banks and building societies
• cars and transport
• computers and communication
• faulty or dangerous goods
• finance
• food and drink
• green issues
• health and cosmetics
• holidays
• homes and property
• internet shopping and mail order
• legal and law
• leisure, sport and entertainment
• public services
• scams
• shops and retail
• utilities
• watchdog

See you in the autumn. Best wishes, the Watchdog web team

Forced to put your life on hold while you're stuck on hold? It's all too familiar and we know it drives you crazy. Last year and the year before we did an experiment to see how long it took some of the UK's biggest names to answer your call. When we last put them to the test it did seem they were getting faster.

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We set up an online questionnaire to find out exactly what Watchdog viewers think of the customer service they experience every single day.

So - did you say it's getting better or worse? And when it's bad do you just sit back and take it or have we in Britain finally learned how to complain?

Read the rest of this entry