Summary of complaint
We have received complaints that a video interview posted on our live page: Israel releases 39 Palestinian prisoners after Hamas hands over 17 hostages included a subtitled quote from one of the Palestinian prisoners released by Israel that was not part of the published clip.
Our response
During her full interview the released prisoner says, speaking in Arabic: "No one helped us. Only Hamas cared. Those who felt our suffering, I thank them very much and we love them very much."
The shortened video clip we posted included the English translation for these comments, but due to an editing error did not include the comments themselves, leading some viewers to query why her comments to camera did not match the translation provided in subtitles.
In response we have uploaded the original video clip, so that it includes these comments with the聽matching translation, and added a note of clarification advising readers that the initial mismatch between the clip and translation was due to an error.
Although this live page has since closed, we have published the same updated clip and clarification on our latest live page.
The shortened clip was also played on the 大象传媒 News Channel but with a voiceover. This meant that the voiceover translation included the comments that were in the longer version of the clip, but not in the version we played. We clarified this by playing the updated version in full. 聽
Please accept our apologies for these errors, which have been raised with senior editors.