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  • Message 1. 

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Please read and comment before I send it - I'm happy to ammend/add.

    Lady M
    ----------------------------------------------------------------------------------------------------

    New DNA messageboards.

    Please don't even think of approaching a Richard Smith to respond to this.

    I write from The Archers, but I have looked around various other boards which have been switched to DNA and this seems to be the majority view.

    We dislike the lack of 'threading'. Apparently this is to discourage conversation which is potentially dangerous. (If you don't believe me I quote 'In 2005, we revised the format of our message boards to replace the previous threaded system. One of the reasons was because experience suggested that threaded message boards can sometimes encourage a false sense of security or intimacy which may lull some members into revealing personal or private information. Anyone posting a message to our boards should always be conscious of the fact that they are not speaking to a few online friends but making a public statement which could be read by a potential audience of thousands. ')

    This may be relevant to Cbeebeies, but an intelligent adult audience of Radio 4 -or any other network - listeners can work this out for themselves.

    The 'email me', 'time order' and text formatting options have been removed. There has been no acceptable explanation for this.

    The lack of 'email me', as well as the lack of threading, means that it is impossible to know who has replied directly to a post. In TA, 'threads/'discussions' have been christened 'the bog roll' - a quick look will illustrate why this is.

    Safety on line - anyone can click on a poster's name and see precisely which 'conversations' to which they are contributing/have started. Cyber stalking has happened in the past, without this facility. I cannot see how this makes anyone safer online. The techies say that it makes finding trolls and sock puppets easier. If this is true (which I doubt) then having this list available only to mods would make no difference and would make posters feel a whole lot safer!

    It seems to me that the wishes of the board users are being willfully ignored by the designers. The 'auntie know best - don't worry your pretty little head' culture has finally taken over.

    I keep being told that it's my bbc. If it is, the 75% (in one survey - as opposed to the 'many' and 'most' quoted by the web people) of users who do not like the new format are clearly not being in any way represented nor catered for by 'our' bbc.

    Report message1

  • Message 2

    , in reply to message 1.

    Posted by 531_tube (U2277782) on Sunday, 30th October 2005

    I think you have succinctly stated the view of many Archers board users and most likely other boards as well. Go for it.

    Report message2

  • Message 3

    , in reply to message 1.

    Posted by Bearhug (U2258283) on Sunday, 30th October 2005

    Cbeebeies -> Cbeebies

    Report message3

  • Message 4

    , in reply to message 3.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Thanks, Bear, I'll ammend the typo.

    Report message4

  • Message 5

    , in reply to message 1.

    Posted by KT (U1158731) on Sunday, 30th October 2005

    Well, as Sam Goldwyn said: Include me out.

    Although I am completely satisfied with the new arrangements, going by the comments I have read in ML I think there is a case to be put against them. But I'm afraid I can't see anyone in charge of the ´óÏó´«Ã½ MBs being swayed by the argument as you have put it
    Please read and comment before I send it - I'm happy to ammend/add.

    Lady M
    ----------------------------------------------------------------------------------------------------

    New DNA messageboards.

    Please don't even think of approaching a Richard Smith to respond to this.

    I write from The Archers, but I have looked around various other boards which have been switched to DNA and this seems to be the majority view.

    We dislike the lack of 'threading'. Apparently this is to discourage conversation which is potentially dangerous. (If you don't believe me I quote 'In 2005, we revised the format of our message boards to replace the previous threaded system. One of the reasons was because experience suggested that threaded message boards can sometimes encourage a false sense of security or intimacy which may lull some members into revealing personal or private information. Anyone posting a message to our boards should always be conscious of the fact that they are not speaking to a few online friends but making a public statement which could be read by a potential audience of thousands. ')

    This may be relevant to Cbeebeies, but an intelligent adult audience of Radio 4 -or any other network - listeners can work this out for themselves.

    The 'email me', 'time order' and text formatting options have been removed. There has been no acceptable explanation for this.

    The lack of 'email me', as well as the lack of threading, means that it is impossible to know who has replied directly to a post. In TA, 'threads/'discussions' have been christened 'the bog roll' - a quick look will illustrate why this is.

    Safety on line - anyone can click on a poster's name and see precisely which 'conversations' to which they are contributing/have started. Cyber stalking has happened in the past, without this facility. I cannot see how this makes anyone safer online. The techies say that it makes finding trolls and sock puppets easier. If this is true (which I doubt) then having this list available only to mods would make no difference and would make posters feel a whole lot safer!

    It seems to me that the wishes of the board users are being willfully ignored by the designers. The 'auntie know best - don't worry your pretty little head' culture has finally taken over.

    I keep being told that it's my bbc. If it is, the 75% (in one survey - as opposed to the 'many' and 'most' quoted by the web people) of users who do not like the new format are clearly not being in any way represented nor catered for by 'our' bbc.  

    Report message5

  • Message 6

    , in reply to message 2.

    Posted by San Fairy Anneâ„¢ (U2230890) on Sunday, 30th October 2005

    Yes, please 'go for it' it says it how it is. I really can't follow anything anymore, and I too, am worried that everyone can access the list of items (I refuse to call it conversation any more) one has contributed to. I'm certainly not so daft as not to know that I'm writing a postcard which is pinned up on a notice board, when I post on here. I do resent being treated as my shoe size rather than my age! SFAnne

    Report message6

  • Message 7

    , in reply to message 5.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Ken Tun,

    I know I'm not speaking on behalf of the 25% of posters who like DNA and thought I had made this clear.

    Nothing will change if everyone just rolls over, though.

    Incidentally, would you really hate it if the features that most of us would like were re-instated?

    No offence intended. Have a (_)

    Lady M

    Report message7

  • Message 8

    , in reply to message 1.

    Posted by Ell Kaye (U2222944) on Sunday, 30th October 2005

    Go for it! Lady M!

    Report message8

  • Message 9

    , in reply to message 6.

    Posted by careen (U1935190) on Sunday, 30th October 2005

    I wonder about including someting in it to make it clear that we are not saddos, as this is the way the presenter might well portray us. The ´óÏó´«Ã½ have made a commitment to ´óÏó´«Ã½i (do they still call it that) and therefore they should do it properly, and find out from the users what works and what doesnt work.

    Report message9

  • Message 10

    , in reply to message 9.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Creen, I thought I'd covered the 'what we want' bit. Don't know about the 'saddos' thing'

    Ah - had a thought - back in a mo.....

    Report message10

  • Message 11

    , in reply to message 10.

    Posted by careen (U1935190) on Sunday, 30th October 2005

    I gave a talk about something (absolute nothing to do with TA) and I mentioned messageboards. Somebody said "Whats a messageboard" and I said "you know forums" Not one of the thirty people in there had any idea what I was talking about apart fron one who said "like a chat room".

    Im saying this because its going to ba hard to get General public on our side when they dont know what it is or why we do it.

    Report message11

  • Message 12

    , in reply to message 1.

    Posted by sheena (U1646662) on Sunday, 30th October 2005

    Hi Lady M.

    Without commenting on the content, I think if you are intending this to be broadcast to an audience of non-messageboard users (as well as messageboard users) some of the "jargon" words and phrases might need to be changed in order for the message to be understood, eg


    2nd para. I write from The Archers messageboard, ...

    3rd para. We dislike the lack of "threading" (ie placing messages immediately after the one they reply to, rather than as now at the tail end of all the previous messages). ...

    5th para. Other features that facilitated communication on the messageboard such as email notification of replies, reading posts chronologically rather than by subject, and text formatting options ....

    7th para. "mods" -> moderators. "trolls and sockpuppets" -> malicious users of the messageboard ?

    Hope that helps (and hope that is not teaching someone of your profession to suck eggs).

    Sheena

    Report message12

  • Message 13

    , in reply to message 11.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    How's this:?

    TA is, or was, a unique community - in the real sense. Of the various boards, only two are directly Archers linked (Discuss TA and Notes and Queries). The Village Hall offers support to people with a huge variety of interests from Dogs and Shakespeare(I run these), ornithology, mental health, gardening - I could go on........The Bull supports conversation - impossible with the 'list' format - on anything and everything; silly and sensible and I have to admit to not understanding The Bull Upstairs which seems to be football orientated, as a result of the closure of another bbc board. The forums have been impoverished by the DNA format. Howerd 2 is still 'read only'. I suggest you visit in order to make a comparison.

    Report message13

  • Message 14

    , in reply to message 1.

    Posted by Polly Tunnel (U1530077) on Sunday, 30th October 2005

    LadyM, I would like to opt out please as I am not in agreement with the entirety of your message. Also I feel the use of "we" at the beginning of the third paragraph inappropriate.

    Might I suggest that if you want feedback to take your complaints forward then a better tactic than sending a single post you encourage as many people as possible to follow your lead. I wouldn't suggest the different wording on each complaint though. Reading a number of identical e-mails would probably just turn the researcher off.

    Report message14

  • Message 15

    , in reply to message 12.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    I did think about the use of 'jargon', but the closure of the writers' forum used similar terminology and was broadcast, so I figured it was Ok.

    Anyway, Peta says that there are 'millions' of MB users..............

    Report message15

  • Message 16

    , in reply to message 11.

    Posted by Ell Kaye (U2222944) on Sunday, 30th October 2005

    I gave a talk about something (absolute nothing to do with TA) and I mentioned messageboards. Somebody said "Whats a messageboard" and I said "you know forums" Not one of the thirty people in there had any idea what I was talking about apart fron one who said "like a chat room".

    Im saying this because its going to ba hard to get General public on our side when they dont know what it is or why we do it.  


    I came back to Bedford from the Cambridge maxi meet, met my friends in the pub and said what a good day I had, and one of my friends said we were saddos, I said she did not know anything about us, but she had us written off, she is the saddo.

    Report message16

  • Message 17

    , in reply to message 1.

    Posted by Lars Post (U2291030) on Sunday, 30th October 2005

    I agree with what you say but how much clearer you could make the layout if you still had bold and italics to help you.

    Go for it.

    (Could you please clarify what trolls and sock puppets are?)

    Report message17

  • Message 18

    , in reply to message 1.

    Posted by Rebecca Terrier (U2331526) on Sunday, 30th October 2005

    < We dislike the lack of 'threading'. >

    AS this is a personal letter to Feedback, 'I' might seem more accurate, or include a definition of 'we'. Many? Most?

    You might also wish to consider again the relatively close juxtaposition of with witty asides re <'the bog roll'>.

    Report message18

  • Message 19

    , in reply to message 14.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Polly, I have changed 'we' to 'most posters'.

    If others wish to email, it's up to them, I think.

    Report message19

  • Message 20

    , in reply to message 19.

    Posted by Rebecca Terrier (U2331526) on Sunday, 30th October 2005

    < I have changed 'we' to 'most posters'.>

    Is the same 'most posters' that you criticise the ´óÏó´«Ã½ for quoting? Bit of a bear trap, possibly.

    Report message20

  • Message 21

    , in reply to message 18.

    Posted by Elaine (U531229) on Sunday, 30th October 2005

    Sun, 30 Oct 2005 22:09:28 GMT, In reply to: Rebecca_Riots_ [

    Go for it Lady M.....it can't do any harm.

    OK, we're coping with the new boards - and they're better than nowt - but there are things that would make them better.....and you've nailed them

    E.

    Report message21

  • Message 22

    , in reply to message 20.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    No, Rebecca - I have quoted &age

    Report message22

  • Message 23

    , in reply to message 7.

    Posted by KT (U1158731) on Sunday, 30th October 2005

    Hi, Lady M,

    I definitely don't want to cross swords as I have always enjoyed reading your postings in the past and have probably agreed with most of them.

    But I don't accept the poll results. I, for one, didn't contribute to them because I stayed out of ML for a few days as I was peed off with the general atmosphere of negativity here.

    I think it's perfectly valid to ask for changes, but dismissal of the new arrangements as complete carp (as many posters have expressed themselves) is counter-productive IMO.

    I would have no objection to anything that some are asking for being reinstated, but I still think the new arrangements are not only sufficient but actually better if one does not expect the exact way things were beforehand .

    Thanks for the skipful. Just what was needed! Ken Tun,

    I know I'm not speaking on behalf of the 25% of posters who like DNA and thought I had made this clear.

    Nothing will change if everyone just rolls over, though.

    Incidentally, would you really hate it if the features that most of us would like were re-instated?

    No offence intended. Have a (_)

    Lady M  

    Report message23

  • Message 24

    , in reply to message 4.

    Posted by David K (U2221642) on Sunday, 30th October 2005

    'willfully'!

    Report message24

  • Message 25

    , in reply to message 23.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Ken Tun,

    The figures come from a thread in DTA and one in Old Mustard.

    I appreciate that people who like the new format are less likey to respond, but can only use the information available to me.

    Report message25

  • Message 26

    , in reply to message 22.

    Posted by Rebecca Terrier (U2331526) on Sunday, 30th October 2005

    If you're quoting per centages them perhaps you should give the source of your statistics so that the robustness of your evidence base is clear?

    I would be interested myself to know who was polled, when and how. Also what the 75 per cent means - is that the proportion of those affected, those who were polled etc etc ?

    But that's just me being curious, you are writing as an individual to Feedback so, as others have said, go for it.

    Report message26

  • Message 27

    , in reply to message 23.

    Posted by Sea Nymph (U1474682) on Sunday, 30th October 2005

    Does not participating in the poll give you any right to criticise or challenge the outcome?

    I'm reminded of the TV ad that ran recently in which a man 'didn't do' politics, but everything he brought up as a topic of conversation turned out to be political and so his friend stopped him speaking.

    Report message27

  • Message 28

    , in reply to message 27.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Ok - I have to work tomorrow so will hit 'send' at 11pm if no-one has any other comments.

    Report message28

  • Message 29

    , in reply to message 27.

    Posted by Rebecca Terrier (U2331526) on Sunday, 30th October 2005

    Sea Nymph, I take your point entirely about a person who has chosen not to participate in a process having little grounds to complain about the outcome. However, I still feel that the figure being blithely quoted here comes under the heading lies, damned lies and figures pulled out of thin air and emailed to Feedback.

    Report message29

  • Message 30

    , in reply to message 27.

    Posted by mike (U2254029) on Sunday, 30th October 2005

    This is a good letter, Lady M and I support all you say. Although I generally agree with Sheena's point about the need to minimize jargon, I would still urge you to include the references to thread order versus list order as the point is crucial.

    Report message30

  • Message 31

    , in reply to message 29.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Rebecca - check the poll in DTA - it's where I have got my figure from.

    I am *not* a liar and and, unlike those who state that *most* and *many* mb users prefer this or that, look for evidence before making statements.

    Report message31

  • Message 32

    , in reply to message 30.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Mike - noted and I'll have another look.

    Report message32

  • Message 33

    , in reply to message 28.

    Posted by moo (U1419274) on Sunday, 30th October 2005

    Have u looked in the alternative mustardland?

    Report message33

  • Message 34

    , in reply to message 29.

    Posted by mike (U2254029) on Sunday, 30th October 2005

    Sea Nymph, I take your point entirely about a person who has chosen not to participate in a process having little grounds to complain about the outcome. However, I still feel that the figure being blithely quoted here comes under the heading lies, damned lies and figures pulled out of thin air and emailed to Feedback.  

    Rebecca, although I have no actual data to back this up, I would say that at least 75% of those who have expressed an opinion think the boards are not as good as previously and want the features mentioned to be reinstated.

    Report message34

  • Message 35

    , in reply to message 30.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Mike - I have emphasised the need for 'threading' now.

    Report message35

  • Message 36

    , in reply to message 31.

    Posted by careen (U1935190) on Sunday, 30th October 2005

    Lady M - I dont think Rebecca meant that you are a liar. More that another lot of conflicinig statistics will be used back at you.

    Ther was a thread earlier today about evaluation and what would be useful for us to have the opportunity to do this about the new boards. A form with ratings on all the changes that we could fill in and send to Keri.

    That would be some evidence

    Report message36

  • Message 37

    , in reply to message 27.

    Posted by Polly Tunnel (U1530077) on Sunday, 30th October 2005



    SeaN, commenting on your general point rather than anything LadyM intends to incluse in her e-mail.

    I think it is fairy nuff to answer your question "no" if the purpose for which the results of a poll are publicised at the outset. However, just canvasing views and then afterwards treating the results as an absolute truth and using the result to further your personal aims is a different matter. In the latter circumstance I would say it acceptable for non-voters to criticise both the process and the outcome.

    I think I could explain my point better but it's time to fill my glass again and that takes priority.

    Polly smiley - smiley

    Report message37

  • Message 38

    , in reply to message 35.

    Posted by bunny (U2220728) on Sunday, 30th October 2005

    Lady M, I think the main issue is the loss of time order as opposed to loss of threading. But in general I think it all needs to be couched in terms that are comprehensible to people who don't use the boards so that they can understand why this might matter to anyone.

    If anyone is interested I could post the letter I sent to Richard Smith, which could perhaps give someone or other ideas.

    Report message38

  • Message 39

    , in reply to message 36.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    <>

    careen, I realise that I am working with those voters who don't like the format (see my response to Ken Tun) but there is nothing else available @ the minute. I have been onto other R4 DNA boards to look at the reactions and they seem to echo ML's reaction.

    I refer you to the quote from rebecca - looks to me like she's accusing me of being cavalier at best.

    Report message39

  • Message 40

    , in reply to message 38.

    Posted by Old Spot Pig (U2233005) on Sunday, 30th October 2005

    Different people are missing different things.

    I never used time order, and just couldn't see what it was for, so I am not missing it at all. I do, however, miss the email alerts greatly.

    I am getting used to the lack of threading, and it doesn't worry me as much as it did initially.

    I am not sure, now, whether I like the moving messages or not. It irritated me at first, but, like the lack of threading, I am getting used to it.

    Spotty

    Report message40

  • Message 41

    , in reply to message 40.

    Posted by Lady Macbeϯh - not without mustard (U550479) on Sunday, 30th October 2005

    Pooter clock says 23:00

    Clicking 'send'

    I have tried to include all constructive comments. It's a very l-o-ng- mail! smiley - biggrin

    Report message41

  • Message 42

    , in reply to message 29.

    Posted by Sea Nymph (U1474682) on Sunday, 30th October 2005

    Rebecca, not only have figures been gathered albeit in a fairly informal manner, but there seems to be a large amount of anecdotal evidence of peoples' dissatisfaction with the system across all the boards I've seen.

    Try these threads





    Report message42

  • Message 43

    , in reply to message 41.

    Posted by Bex (U2258486) on Sunday, 30th October 2005

    Sun, 30 Oct 2005 23:20:10 GMT, In reply to: Lady Mael Bethad [

    Lady M, thank you for sending that email. I intend to compose something similar myself. perhaps if enough of us kick up a stink, they /might/ sit up and listen. Or is that wishful thinking?

    PS Could you post the final version of your email?

    Report message43

  • Message 44

    , in reply to message 43.

    Posted by Schez (U2212013) on Sunday, 30th October 2005

    Thanks Lady M, I think your email might be helpful, though I'm too late for the 11 p.m. deadline.

    One thing - when using the Radio 3 or 4 message boards once or twice recently, I could in fact tick an "email me" box - if they are new format boards, perhaps we will eventually get that back as well?

    Btw, what does dna stand for in the message board sense?

    Report message44

  • Message 45

    , in reply to message 44.

    Posted by Bex (U2258486) on Monday, 31st October 2005

    Mon, 31 Oct 2005 00:05:05 GMT, In reply to: Scheherezade [

    DNA = Douglas Noel (?) Adams: the DNA system was originally developed as part of the H2G2 (Hitchikers Guide to teh Galaxy) thingummy, which Douglas Adams started.

    Report message45

  • Message 46

    , in reply to message 1.

    Posted by martine (U2324011) on Monday, 31st October 2005

    Perfect lady M.

    Report message46

  • Message 47

    , in reply to message 29.

    Posted by Eilis (U1474217) on Monday, 31st October 2005

    Mon, 31 Oct 2005 05:49:26 GMT, In reply to: Rebecca_Riots_ [

    Sea Nymph, I take your point entirely about a person who has chosen not to participate in a process having little grounds to complain about the outcome. However, I still feel that the figure being blithely quoted here comes under the heading lies, damned lies and figures pulled out of thin air and emailed to Feedback.  

    Well said, Rebecca. I have taken no part in these "polls" because at no time was I told that the results were going to be used to back-up some rather spurious claims to the ´óÏó´«Ã½. Just because somebody took it upon themself to start a thread and call it a "poll" doesn't make it one. Perhaps the Electoral Reform Society should have been called in to make sure it was run properly.

    As Careen says MB participation is still a minority sport and I don't think the vast majority of ´óÏó´«Ã½ listeners and viewers know or care about this or any other ´óÏó´«Ã½ board.

    I'm taking a break from this place. To be honest I'm sick and tired of the half dozen or so posters who won't let this thing go, wind other posters up and play on all sorts of fears of what could or might happen under the present system. As I said before it can work, but not if people expend their energies huffing and puffing about its drawbacks and going back and forth to rival boards.

    I tried to keep out of this because I was told I was being "patronising" to those who didn't like it here. Well, believe me, I've felt just as patronised and talked down to over the past two weeks. I've tried to stay out of it, deliberately keeping out of those interminable threads but even a discussion about Desert Island Discs descended into the usual. Enough.

    Eilis

    Report message47

  • Message 48

    , in reply to message 1.

    Posted by Low Flyer (U2221553) on Monday, 31st October 2005

    Mon, 31 Oct 2005 06:20:19 GMT, In reply to: Lady Mael Bethad [

    Lady M,

    I agree with many of the positive comments that others have made, and certainly with the general tenor of your letter.

    Feedback though, seems to have lost any teeth it once had. I don't hear it often, but when I do, criticism is almost always brushed off with some excuse or other ('we think you'll get to like it','we had no choice', etc.). It's not really 'our' ´óÏó´«Ã½ - the managers make the decisions and then they're cast in stone (the decisions I mean, not the managers).

    mvg,
    LF

    Report message48

  • Message 49

    , in reply to message 47.

    Posted by careen (U1935190) on Monday, 31st October 2005

    Replying to Eilis message 24

    I agree that the discussions about the boards do get in the way of other discussions, but there is also the possibilty of making some changes.

    And I dont think board discussions are going to go away - people need to ask questions to know how it works for a start. so even if we all stopped moaning we would stil ned to talk about them as well as asking for the things back that we like

    The best way imho to make a distinction between normal threads and talking about the board would be to have a board for them on this messageboard, either a new one or upstairs which is quiet.

    Report message49

  • Message 50

    , in reply to message 19.

    Posted by Lola (U633284) on Monday, 31st October 2005

    We sounded OK to me yer ladyship

    ie, We = the 75%

    but ass you've changed it doesn't really matter now so PUBLISH and be damned!

    Report message50

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