If you do not know the name and contact details of your genre-specific adviser, there is a duty adviser available Monday to Friday 0900 to 1800 UK time to answer any questions. Please email editorial.policy.duty.adviser@bbc.co.uk and the duty adviser will be in touch. If you are internal, you can find the name of the on the day adviser and their mobile number via the .

Outside of these hours, including weekends and UK public holidays, if you have an urgent enquiry or mandatory referral, please call 020 8008 1819 (02 81819 internally) where you will hear recorded information on how to contact David Jordan, Director Editorial Policy and Standards, or Ric Bailey, Chief Adviser Politics.

If you are making programmes or other content for the 大象传媒, either in house or for an Independent company, the Editorial Policy team is available to offer advice on how to interpret and work within the Editorial Guidelines.

The earlier potentially contentious content is referred the better. It is a good idea to discuss your query with your editor or manager before contacting us. A list of editorial policy advisers and their specialist areas is available on the .

If you are looking for other information about the 大象传媒 go to About The 大象传媒 or phone 大象传媒 information on 03700 100 222. (UK-wide rate charged at no more than 01/02 geographic numbers. Calls may be recorded for training purposes.) 

If you wish to make a complaint about the 大象传媒 or its content please visit the complaints website.