大象传媒

Corrections and Clarifications - Archive 2012

The BBC's responses to editorial, technical and corporate issues.

This page includes apologies, significant corrections, statements and responses, and findings from the 大象传媒 Trust. It does not include routine corrections to news stories, minor on-air apologies and schedule changes.

Corrections and clarifications are published in the order that they were issued.


Newsnight

大象传媒 Two, Friday 14 December 2012

on the edition of Newsnight broadcast on 2 November 2012.

14/12/2012


Sports Personality of the Year

大象传媒 Sport, 16 December 2012

We received complaints from viewers who reported difficulties registering their telephone vote.

18/12/2012


Newsnight (大象传媒 Two), News at 6 & News at Ten (大象传媒 One), PM (Radio 4); Newsnight (大象传媒 Two); "Leaked document suggests 鈥榮ystematic fraud鈥 at A4e", bbc.co.uk

22 and 23 March 2020

Newsnight investigated claims that A4e (a company contracted by the DWP to place people in employment) had failed to provide the DWP with material relating to an internal report which had identified numerous instances of potentially fraudulent or irregular conduct by employees of the company. An item was broadcast in the 22 March 2012 edition of Newsnight, and the story was also covered that day on bbc.co.uk, in PM and in both evening news bulletins on 大象传媒1.

The 23 March edition of Newsnight included a short follow-up item. A4e complained that it had not been given sufficient time to respond or adequate information about the allegations to be aired, and argued that the coverage had been unfair and misleading in various respects. Some aspects of the complaint were upheld in relation to PM, bbc.co.uk and the 23 March edition of Newsnight.

14/12/2012


6.00pm News

Radio 4, 15 May 2012

An item on Palestinian demonstrations marking Nakba Day referred to 鈥渢housands of Palestinians leaving their homes鈥 following the declaration of the State of Israel. Two listeners complained that this gave a misleading impression of the scale of Palestinian displacement and the extent to which it was the result of coercion. The complaint was partly upheld.

13/12/2012


大象传媒 Sport Olympic country profile pages

bbc.co.uk

When first posted, the Palestine page identified East Jerusalem as the capital of Palestine, while the Israel page did not identify the capital at all. Before the matter came to the ECU鈥檚 attention, the pages had been changed to make clear that Ramallah was the Palestinian seat of government, and that, while Jerusalem was the Israeli seat of government, most embassies were in Tel Aviv. The ECU decided that these changes were enough to resolve the matter.

13/12/2012


Points West

大象传媒 One (West), 13 February 2012

In a report of an incident in which a train driver had been forced to stop the train by youths shining a laser pen in his eyes, the reporter referred to 鈥減otentially catastrophic鈥 consequences. A viewer complained that this was misleading and alarmist. The complaint was upheld.

12/12/2012


大象传媒 News, Coverage of the Duchess of Cambridge鈥檚 pregnancy

We received complaints from viewers and listeners who felt there was too much coverage of the Duchess of Cambridge鈥檚 pregnancy.

11/12/2012


The One Show

19 July 2012

Two viewers complained about Daley Thompson鈥檚 suggestion that a tattoo in which the word 鈥淥lympic鈥 was misspelled must have been the work of 鈥渁n Irish Tattooist鈥. The complaint was resolved.

11/12/2012


Editorial Standards Committee

19 September 2012

Summary of findings: Bang Goes the Theory, 大象传媒 One (broadcast 3 October 2011)

11/12/2012


Newsnight

大象传媒 Two, date withheld

An item in the programme included illustrative footage originally used in report on a similar topic in 2005. The complainant, who had been a minor at the time, featured identifiably in circumstances s/he had found traumatic. S/he complained that proper consent to film and use the material had not been obtained in the first place, and that its re-use was upsetting and infringed his/her privacy. The complaint was upheld with regard to reuse of the material.

10/12/2012


The Kitchen Caf茅

Radio Scotland, 16 May 2012

A listener complained that an item on salmon-farming in Scotland was inaccurate, and provided an uncritical platform for the views of the Scottish Salmon Producers鈥 Organisation. The complaint was upheld.

3/12/2012


The Food Inspectors

大象传媒 One, 25 March 2012

A viewer complained that the programme gave the misleading impression that all cattle infected with TB should be excluded from the human food chain as potentially injurious to health. The complaint was upheld.

3/12/2012


Editorial Standards Committee

March 2012 and September 2012

Panorama: A Walk in the Park, 大象传媒 One (broadcast 18 January 2010)

28/11/2012


Editorial Standards Committee appeal findings

October 2012

Summary of findings: 大象传媒 News at Ten, 大象传媒 One (broadcast 6 February 2012); 大象传媒 News at Ten, 大象传媒 One (broadcast 6 February 2012); Room 101 鈥 Extra Storage, 大象传媒 One (broadcast 11 March 2012); Tweet from a 大象传媒 news presenter; News Bulletins, 大象传媒 Radio 4 (broadcast 29 May 2012); Formula 1 鈥 The Monaco Grand Prix, 大象传媒 One (broadcast 27 May 2012) and Formula 1 website; Football Focus

28/11/2012


Apology in response to Steve Messham's statement

On 2 November, Newsnight broadcast a report that looked into criticism of the North Wales Abuse Tribunal. The report included an interview with Steve Messham, an abuse victim who said that a senior political figure of the time had abused him. We broadcast Mr Messham's claim but did not identify the individual concerned. Mr Messham has tonight made a statement that makes clear he wrongly identified his abuser and has apologised. We also apologise unreservedly for having broadcast this report.

9/11/2012


Strictly Come Dancing: the Results

大象传媒 One, 4 November 2012

We received complaints from some viewers who felt the audience were too loud during Andrea Bocelli's performance on Strictly Come Dancing: the Results, broadcast on 4th November.

06/11/2012


Danny Baker

大象传媒 London 94.9

We received complaints from listeners unhappy that Danny Baker will be leaving his afternoon show on 大象传媒 London 94.9.

06/11/2012


Complaints and Appeals Board

September 2012

30/10/2012


Editorial Standards Committee appeal findings

September 2012

Summary of findings: The World Today, 大象传媒 World Service (broadcast 11 December 2011); Excess Baggage, 大象传媒 Radio 4 (broadcast 18 February 2012); Free Speech, 大象传媒 Three (broadcast 7 March 2012);鈥淪o You Think You Can Dance鈥, 大象传媒 Online; The Big Questions, 大象传媒 One (broadcast 4 March 2012); 鈥淒avid Cameron attack on Welsh NHS鈥, 大象传媒 Online and Twitter; 鈥淟ondon鈥檚 public land sell off sparks concern鈥, 大象传媒 London News and 大象传媒 Online (7 March 2012)

30/10/2012


Mike Harding

Radio 2

We received complaints from people who are disappointed that Mike Harding is leaving the 大象传媒 Radio 2 folk music show

22/10/2012


A statement on Newsnight and Jimmy Savile

A statement on a correction to a by Peter Rippon on Newsnight and Jimmy Savile

22/10/2012


EastEnders

大象传媒 One

We received complaints from some viewers about some aspects of a social worker's role in the current storyline.

09/10/2012


Blog post about Newsnight and Jimmy Savile

by Peter Rippon, editor Newsnight, on why he took the decision not to run a story into allegations of sex abuse by the former 大象传媒 presenter Jimmy Savile

02/10/2012


Editorial Standards Committee appeal findings

July and September 2012

Summary of findings: Panorama: What鈥檚 Fuelling Your Energy Bill? 大象传媒 One (broadcast 7 November 2011) and Top Gear, 大象传媒 One (broadcast 5 February 2012)

01/10/2012


Good Cop scheduling

大象传媒 One, 20 September 2012 (scheduled)

We received complaints from some viewers who were unhappy that the final episode of Good Cop wasn't broadcast on Thursday 20 September.

21/09/2012


WATO

大象传媒 Radio 4, 28 August 2012

We received complaints from some listeners who felt Martha Kearney incorrectly implied Israeli soldiers were killed on the same day as Palestinian activist Rachel Corrie.

10/09/2012


Great British Bake Off (Product Placement)

大象传媒 Two

The Radio Times received a letter from a viewer who questioned whether the 大象传媒 was allowing 鈥榩roduct promotion鈥 on Great British Bake Off owing to the amount of times they had viewed SMEG products during the show. In response to the letter the 大象传媒 made clear that as per the Ofcom code and 大象传媒 Editorial Guidelines there is absolutely no product placement in the series.

However the 大象传媒 also confirmed that it had discovered some issues with the details of the SMEG loan agreement that had been set up by the production company Love and that these are being resolved.

04/09/2012


Newsnight

大象传媒 Two, 23 May 2012

Shanene Thorpe was interviewed for a programme item. She complained that the item had given an unfair, inaccurate and misleading impression of her and asked for a broadcast correction and apology. The complaint was upheld.

31/08/2012


Editorial Standards Committee appeal findings

July 2012

Summary of findings: Timewatch: The Most Courageous Raid of WW2, 大象传媒 Two (broadcast 1 Nov 2011); Payments to MP for appearance on This Week; "Police asked to probe Commonwealth Games land deals", 大象传媒 News Online; That's Britain, 大象传媒 One (broadcast 30 November 2011) and Today, 大象传媒 Radio 4 (broadcast 1 October 2011)

30/08/2012


Citizen Khan

大象传媒 One, 27 August 2012

We received complaints from some viewers who were unhappy about Citizen Khan's portrayal of the Muslim community.

29/08/2012


Blog post about the 大象传媒's use of RIPA

A by Sian Healey, Head of Communications and Policy for TV Licensing, on how the 大象传媒 uses the Regulation of Investigatory Powers Act (RIPA).

23/08/2012


Olympics 2012, Interview with the Jamaican Men's 200m Final winners

9 August 2012

We received complaints from viewers who were unhappy that an interview with the Jamaican Men鈥檚 200m winners was conducted during the Kenyan national anthem.

16/08/2012


Olympics 2012, Mishal Husain's interview with David Cameron

12 August 2012

We received complaints from viewers who were unhappy with Mishal Husain's interview with Prime Minister David Cameron.

15/08/2012


大象传媒 News at Ten

2 August 2012

We received complaints from viewers unhappy that a correspondent spoke over the national anthem during a report on Team GB鈥檚 win in the men鈥檚 sprint cycling event.

10/08/2012


Newsnight

大象传媒 Two, 26 January 2012

03/08/2012


Newsnight

大象传媒 Two, 26 January 2012

A viewer complained that a report was unfair to CareConfidential, a company which provides independent advice on abortion, by giving the misleading impression it had an anti-abortion agenda. The complaint was upheld.

03/08/2012


London 2012, Gary Lineker's comments during Olympics 2012

29 July 2012

We received complaints from viewers who were unhappy with Gary Lineker鈥檚 comments on the 29 July 2012.

03/08/2012


大象传媒 News Saturday late bulletin

28 July 2012

We received complaints from viewers who felt that David Bond's report on the men's 250km cycling road race was of poor quality and/ or biased against Team GB

01/08/2012


Grand National

大象传媒 One, 14 April 2012

A viewer complained that archive material in a tribute to the late Ginger McCain (the trainer of Red Rum) included an offensive and homophobic phrase. The selected clip used was deemed not to be an appropriate illustration in this context. The programme-makers have been reminded of their duty to exercise caution when considering the use of material that could cause offence to some viewers.

31/07/2012


The Magicians

大象传媒 One, 28 January 2012

A viewer complained that a trick involving tree frogs was adverse to the welfare of the frogs, and possibly dangerous to humans. The RSPCA and the Zoological society of London concurred that the trick involved handling them in an inappropriate and potentially harmful way, and that there was also a health risk to humans. The production team were reminded of the need to avoid putting animals in situations that were potentially harmful to them or to those handling them.

31/07/2012


Editorial Standards Committee Appeal findings

June 2012

Summary of findings: 'The Rise and Lies of Tommy Sheridan' (broadcast 23 December 2010) and Reporting Scotland (broadcast 26 January 2011); 大象传媒 News at Six and 大象传媒 News at Ten (broadcast 9 December 2011); Newsnight, 大象传媒 Two (broadcast 13 September 2011)

31/07/2012


London 2012, Commentary during the Opening Ceremony

We received complaints from viewers who were unhappy with the commentary during the London 2012 Opening Ceremony

28/07/2012


大象传媒 News broadcasts from the Olympic Park

23 and 24 July 2012

We received complaints from viewers about technical problems with news broadcasts from the Olympic Park news studio.

26/07/2012


More on the 大象传媒 and service companies

Following recent press speculation, Chief Financial Officer Zarin Patel the 大象传媒's position in relation to the use of Personal Service Companies and tax affairs in general in an all staff email sent on July 23rd

24/07/2012


Sportsweek

大象传媒 Radio 5 live, 22 July 2012

We received complaints from listeners who were unhappy with Garry Richardson鈥檚 interview with Jeremy Hunt during Sportsweek on Sunday 22 July 2012.

23/07/2012


The One Show, comment made regarding a tattoo

大象传媒 One, 19 July 2012

We received complaints from some viewers unhappy with a comment made by Daley Thompson during The One Show on Thursday 19 July 2012

20/07/2012


Country profiles on the 大象传媒 Sport Olympics website

We received complaints about the 大象传媒 Sport website from people who felt that the country profiles on the Olympics page for the Israeli and Palestinian teams were inaccurate.

20/07/2012


The Chris Moyles Show, Chris Moyles to leave as presenter of 大象传媒 Radio 1鈥檚 Breakfast Show

We received complaints from listeners who are disappointed that Chris Moyles is to leave as presenter of the 大象传媒 Radio 1 Breakfast Show.

17/07/2012


大象传媒 Two, disruption to schedule due to Wimbledon coverage

7 July 2012

We received complaints from some viewers who were unhappy with the disruption to the 大象传媒 Two schedule to accommodate coverage of Wimbledon on 7 July 2012.

09/07/2012


Complaints and Appeals Board findings

May 2012

Summary of appeal findings: Complaint handling

03/07/2012


Editorial Standards Committee Appeal findings

May 2012

Summary of findings: 鈥淗omophobic bullying 'prevalent' in NI schools 鈥 report鈥, 大象传媒 Online and Weekend Wogan, 大象传媒 Radio 2 (broadcast 22 January 2012)

03/07/2012


大象传媒 Wimbledon coverage

We've received complaints from some viewers unhappy with the disruption to the schedule and the amount of coverage devoted to Wimbledon 2012.

02/07/2012


What the 大象传媒 spends on television content - a response to Ofcom report, published 28 June

John Tate, Group Director, Strategic Operations, writes a in response to Ofcom's report: Public Service Broadcasting Annual Report 2012

28/06/2012


EastEnders, Michael and Jean storyline

大象传媒 One

We received complaints from some viewers unhappy with certain aspects of the EastEnders storyline involving Michael Moon and Jean Slater.

27/06/2012


User generated content and 'Arab Spring' coverage

Steve Herrmann, Editor 大象传媒 News website, about the use of user-generated content (UGC)

26/06/2012


Reporting Scotland, 大象传媒 One Scotland; Newsnight Scotland

大象传媒 Two Scotland, 1 July 2010

A complaint by South Lanarkshire Council about related items in four 大象传媒 Scotland programmes has been partly upheld

18/06/2012


大象传媒's Diamond Jubilee coverage

We received complaints from some viewers about aspects of the 大象传媒鈥檚 Diamond Jubilee coverage.

07/06/2012


Thought For the Day

Radio 4, 18 January 2012

Three listeners complained that the speaker had advocated Scottish independence, contrary to the 大象传媒鈥檚 requirement of due impartiality on such matters. Although the speaker had not intended to be understood in that sense, he expressed himself in terms which created the impression that he favoured one side of a controversial question. The complaint was upheld.

06/06/2012


Mark Thompson's letter to The Sunday Times

Sunday 3 June 2012

大象传媒 Director-General Mark Thompson has  published in The Sunday Times that states the 大象传媒's position on the Newscorp/BskyB takeover bid.

03/06/2012


Newsnight

大象传媒 Two, 23 May 2012

We have received complaints from viewers who felt the programme's interview surrounding welfare provision with Ms Shanene Thorpe, did not portray the full extent of Ms Thorpe's personal circumstances. We have also received a complaint from Ms Thorpe directly, to which the editor of Newsnight has responded to, in accordance with the 大象传媒's complaints process.

1/06/2012


Midlands Today

大象传媒 One (West Midlands), 11 April 2012

In an item in the lunchtime edition arising from a poster campaign by an animal rights group which linked eating meat with early death, the reporter said 鈥淣utritionists say that a vegan and vegetarian diet is a healthy choice but it does lack essential nutrients only found in meat鈥. The complaint by four viewers that this was untrue, in that there are in fact no essential nutrients which are found only in meat, was resolved.

1/06/2012


Bang Goes the Theory

大象传媒 One, 3 October 2011

In the wake of the release of radiation at Fukushima, the programme included an item which aimed to put the number of deaths caused by exposure to radiation from nuclear accidents into perspective. Two viewers complained that the item seriously understated the likely death toll (in relation to both Chernobyl and Fukushima) and, by ignoring scientific opinion which favoured higher estimates, failed to treat the controversial subject of nuclear power generation with due impartiality. The complaint was upheld in relation to the figure for Chernobyl, which should not have been presented as definitive, but not in relation of Fukushima or impartiality

31/05/2012


Statement regarding Panorama: Euro 2012: Stadiums of Hate

28 May 2012

A  regarding Panorama - Euro 2012: Stadiums of Hate has been issued by the 大象传媒.

30/05/2012


Editorial Standards Committee appeal findings

April 2012

Summary of Findings: 9am News, 大象传媒 Radio 4 (broadcast 21 May 2011); 鈥淥bama insists 1967 "basis鈥 for Israel-Palestinian peace鈥, 大象传媒 News Online (posted 19 May 2011); News at Ten, 大象传媒 One (broadcast 12 August 2011); Stage 2 complaint handling and Application of expedited complaints procedure at Stage 3

29/05/2012


Blog post about Houla massacre picture mistake

A by Chris Hamilton, social media editor for 大象传媒 News, apologising for incorrect photograph used to illustrate Houla massacre

29/05/2012


Statement regarding the TV adaptation of Room At The Top

The 大象传媒 can confirm it plans to broadcast Room At The Top on 大象传媒 Four in the near future. Scheduling details will be announced soon.

25/05/2012


Privacy and cookies

by Ian Hunter, Managing Editor 大象传媒 Online, on changes on 大象传媒 Online to make it easier to manage the cookies we use.

24/05/2012


Blue Peter

On the day that the 大象传媒 Trust published its conclusions to the Delivering Quality First process, some media speculated that it signalled the cancellation of Blue Peter. 大象传媒's Head of Press tweeted: 'For absolute clarity the 大象传媒 is not ditching Blue Peter. 鈥#bluepeter'

16/05/2012


大象传媒's response to complaint Silent Witness scheduling

Broadcast 6 and 7 May 2012

Complaints from viewers that the episodes broadcast on Sunday 6 and Monday 7 May were repeats rather than new episodes.

07/05/2012


Editorial Standards Committee Findings

March 2012

Summary of findings: Torchwood 鈥 Miracle Day, 大象传媒 One (broadcast 25 August 2011); Strictly Come Dancing, 大象传媒 One (broadcast 29 October 2011); 大象传媒 News at One and 大象传媒 News at Six, 大象传媒 One (broadcast 30 June 2010)

24/04/2012


Reconsideration of Party Election Broadcast allocation

Appeal by Siobhan Benita, Independent Candidate for Mayor of London, not upheld.

24/04/2012


Party Election Broadcast allocation

Appeal by Siobhan Benita, Independent Candidate for Mayor of London, not upheld

23/04/2012


London Mayoral TV Debate

Appeal by Siobhan Benita, Independent Candidate for Mayor of London, not upheld

22/04/2012


So You Think You Can Dance

大象传媒 One and related website, 11 June 2011

A viewer's complaint that the programme gave a misleading impression that the contestant who came third among the four finalists in the audience vote had in fact come fourth (which was stated in terms on the programme鈥檚 website) was resolved/ upheld.

05/04/2012


Weekend Wogan

Radio 2, 22 January 2011

A listener's complaint that humorous references to the sinking of the Costa Concordia by Sir Terry Wogan were offensive and insensitive to those affected by the disaster, and called for a broadcast apology, was resolved.

05/04/2012


Don鈥檛 Get Done, Get Dom

大象传媒 One, 11 May 2011

A complaint by Somerset County Council's Head of Communications that the programme was both unfair and inaccurate was upheld

4/04/2012


Do We Really Need the Moon?, 大象传媒 Two; Why the Moon is getting further away from Earth, bbc.co.uk

1 February 2011

A viewer's complaint that the programme was wrong to describe the Moon as 鈥渟peeding up鈥 in its orbit (a phrase replicated in the associated online item), and also that a graphic showing the moon orbiting the earth in the wrong direction had been misleading, was resolved/upheld

04/04/2012


Chris Evans at Paul's Cathedral

Radio 2, 25 November 2011

A listener's complaint that Chris Evans expressed a one-sided attitude to the protestors outside St Paul鈥檚 Cathedral, was upheld

03/04/2012


5 Live Breakfast

Radio 5 Live, 19 July 2011

A listener's complaint that, in the course of an interview with a Labour MP, Nicky Campbell incorrectly referred to Tom Baldwin (Ed Miliband鈥檚 Director of Communication) as 鈥渢he journalist on The Times who, at the behest it is said of Number 10, outed the name of Dr David Kelly鈥, was upheld.

03/04/2012


The One Show

大象传媒 One, 24 October 2011

The complaint of three viewers, that the programme was inaccurate in saying that the legal minimum depth of tread for car tyres was 3mm, and the complaint by one of them that a demonstration of measuring tread using the rim of a 20p piece was misleading, was resolved/ partly upheld.

03/04/2012

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