Doctors,
patients and privacy | The
Healthcare Commission aims to improve health care |
The doctor
patient relationship is one based on confidentiality and privacy. But pause
for a moment and imagine how you'd feel if a total stranger could read and photocopy
your medical records. What's more, they don't even need your permission. Inside
Out investigates the work of the Healthcare Commission. Healthcare Commission The
Healthcare Commission is the government agency causing quite a stir in the medical
world. It was established two years ago in the wake of the inquiry into
the Harold Shipman affair. Its brief was to clean up and regulate the NHS
and private medical sectors. The Healthcare Commission has a statutory duty
to assess the performance of healthcare organisations, award annual performance
ratings for the NHS and co-ordinate reviews of healthcare by others. But
Inside Out has been investigating a serious falling out, between the usually discreet
world of private medicine and the Government's Healthcare Commission. The
list of complaints against the commission goes on and on - unannounced visits,
patients being upset in waiting rooms, medical records being photocopied and taken
away. But, to protect the public from dodgy doctors, there's also a strong
argument saying the commission should be proactive and act tough. So should
the government be able to pry into our medical records? To find out what
was going on between the private doctors and the Healthcare Commission, we decided
to investigate further. Work on the ground Dr Michael Sheill
is one of the South East's most successful cosmetic doctors. He does botox,
facial peels, and similar cosmetic treatments. He knows that his type of
medicine is frowned upon by many, but he has no shortage of patients. Up
until 2004 Dr Sheill's surgeries were going well, until he got a visit from the
Healthcare Commission. Dr Michael Sheill says the Healthcare Commission
came in unannounced and looked at his patients' records and made comments about
them. They tried to photocopy them but he wouldn't let them. He
says that the Health Commission has extraordinary powers but they don't even tell
you what they are doing, causing distress to patients and doctors. Dr Sheill
says that he shredded a document of a judge who'd come in for an HIV test to protect
his confidentiality. If it got out into the wrong hands it could have been
embarrassing for the judiciary. | Dr
Sheill in his surgery |
Patients of Dr Sheill, who were in the
surgery at the time, were unhappy about what they felt was a breach of the confidential
contract between patient and doctor. Just after Christmas 2005 Dr Sheill
was suspended from practising as a doctor, after a GMC panel found that he had
"inappropriate practice arrangements". According to the panel,
there were "prescribing and dispensing irregularities". And he
was in a "contravention of the requirements of the Healthcare Commission". He
says the allegations against him are untrue - like seeing a patient he never saw. Dr
Sheill is now taking issue with the Commission over confidentiality issues, and
some of his concerns are also being voiced by other doctors. In response
Simon Gillespie from the Health Commission says that they have the power to enter
buildings without announcement at any time of the day or night, and can report
individuals to the police who obstruct them.
Inspecting health Inside
Out decided to visit the the Healthcare Commission, and spoke to a number of its
staff. Simon Gillespie is in control of a network of 200 inspectors - his
brief to police the NHS and private health business.
Julie Inggs is one
of those inspectors. Her beat is the South East of England. Julie started
her career as a nurse and has worked in both the NHS and private sector.
| Simon
Gillespie controls a network of inspectors |
Julie and Simon
are guardians of the health service , but putting patients first has sent some
doctors' blood pressure sky high. They say they are patients guardians and
that patients want to know someone's looking after their interests. They insist
they are preserving patients' confidentiality Although the Healthcare Commission
is playing a vital role actually, issues of confidentiality are causing concern. The
Commission is trying to do an essential job - regulate the medical profession.
But many doctors and patients believe our medical records should be kept
confidential. Perhaps the solution is to get both sides around the table? Links
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