Why is 大象传媒 iPlayer showing the "大象传媒 iPlayer is currently unavailable on this device" message?

Connected TV | Update

We're aware that some users are seeing a message stating that iPlayer isn't available on their connected TV.

Image of the error message some users are seeing on their connected TV

If 大象传媒 iPlayer shows the "大象传媒 iPlayer is currently unavailable on this device" message, we recommend that you:

  • Exit the iPlayer app fully and then update to the latest version of the iPlayer app from the app store.听