How do I use parental controls on Sky, Virgin TiVo, YouView or Apple TV?

Sky

  • Sky On Demand
    Sky uses its own parental controls for their听on demand catch-up service, so you'll need to contact them if you have an issue with the lock when watching 大象传媒 programmes on their service: .
    听
  • 大象传媒 iPlayer app via Sky
    If you're using the 大象传媒 iPlayer app on a Sky Q device, follow the steps in the following page: How do I use parental controls on the TV app?

Virgin TiVo

  1. Open 大象传媒 iPlayer
  2. Go to Settings
  3. On your remote, press the right arrow three times, then the left听arrow three times
  4. You'll see the option to Clear Parental Guidance Password
  5. Press OK

YouView

YouView uses its own parental controls for every service they provide including 大象传媒 iPlayer, which means you'll need to contact them if you have an issue with the lock when using 大象传媒 iPlayer on their service: .

Apple TV

  1. Go to Settings on your Apple TV
  2. Click General, then Restrictions
  3. Set Restrictions to On
  4. Enter and confirm a four-digit passcode
  5. Under TV Shows > Restrict TV, select the relevant setting for you

Check the Apple Support website for further advice on setting restrictions:

听