There are several reasons why a programme may be unavailable for download听(where the download option is greyed out). Unfortunately, as there are so many different programmes on the 大象传媒, we can't talk about specific programmes or episodes, but these are some of the reasons the content may be unavailable for download.
- Live programmes
It's not possible to download programmes that are currently broadcasting. A downloadable version of the programme may be available shortly after it has finished its broadcast. Not all live episodes will be downloadable due to the other reasons listed on this page.
- The programme has only just been听made available to stream
If a programme has only become available in the past few minutes, there may be a delay in processing the download files. This is most likely if the programme was broadcast live or close to live (recently recorded) and the files could not be prepared in advance. Try checking again later.
- 搁颈驳丑迟蝉听
Sometimes we can鈥檛 acquire the rights to allow a programme to be downloaded. This is most common with some sports programmes, live music coverage and films.
- Mobile or tablet devices
When using a mobile or tablet, downloading is only possible via the 大象传媒 iPlayer app. You can听install听the app to download programmes.听
- Technical error听
Technical problems can cause a file not to be available. If you think you've spotted a programme fault on 大象传媒 iPlayer, check the known issues page. If it's not listed, please let us know by听using our听web form.
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