This is how we support Chromecast on 大象传媒 iPlayer:
- 大象传媒 iPlayer app for mobiles and tablets: live and on-demand programmes
- 大象传媒 iPlayer website through the Chrome browser on a laptop, mobile or tablet: on-demand programmes only
Trying to cast a live 大象传媒 channel?听You can only do this on the 大象传媒 iPlayer app on a mobile or tablet. It's not possible to cast live channels from the 大象传媒 iPlayer website. The programme will become available to watch on demand shortly after broadcast which you will be able to cast.
- Why am I connected to Chromecast but unable to see the cast icon?
Some Windows users may be able to connect to the Chromecast dongle from the Chrome browser but are unable to see the cast icon on the 大象传媒 iPlayer website. This may be caused by anti-virus or firewall software interfering with your computer's connected to the dongle. Google provides advice on this issue via their .听
听 - Why can't I control playback from my computer?
Your connection to control playback will be lost if your computer goes to sleep or if you close, navigate away from, or refresh the 大象传媒 iPlayer page in your web browser. However, the programme can still be controlled via the 大象传媒 iPlayer app on your mobile or tablet. You'll need to choose a new programme to gain back control on your computer.听
听 - Why can't I take control of a programme on my Android device if I started it on my computer?听
This is a technical issue we're trying to resolve with Google.听
What should I do if my issue isn't listed?听
Try restarting the Chromecast dongle by switching it off at the mains or removing the dongle briefly from your TV to see if that helps. But if you need more help, check 听for troubleshooting advice. The Chromecast website has further information on the functionality available on your Chromecast device.
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