The 大象传媒 iPlayer app is available on connected TV devices that have been tested and meet our standards to ensure you have a good 大象传媒 iPlayer experience. We only test devices that have been provided by manufacturers. When a TV has passed our tests and we have agreements from the manufacturer, we refer to it as certified.
We can only make sure the device delivers a good 大象传媒 iPlayer experience if it's been certified.
If the device isn't certified, we don't support it, so听you may experience issues with 大象传媒 iPlayer on those devices.
How do I know if my TV is certified?
Select a manufacturer from the table below, so use our help search at the top of the page and enter your manufacturer/brand name.听
To search for your model number quickly, as we have thousands of certified devices:
- Go to the manufacturer page (via a search or the table below)
- Press Ctrl + F if you're using a Windows computer or听Command + F on a Mac
- Type your device's model number into the search bar
- Press Enter
If there are no results on the page, then your model isn't listed.听
What about games consoles?
To see which games consoles are supported for 大象传媒 iPlayer, have a look here: Getting started on a games console.
What if my TV isn't certified?
There are a few reasons why a TV may not be certified by the 大象传媒:
- Sometimes certification can take a while if an issue or bug has been detected that affects the user experience. In such instances, the manufacturer may need to look into the underlying issue and attempt to resolve it before we can reassess its suitability for certification.
- If your TV is a new model, it鈥檚 possible that it鈥檚 awaiting certification. The 大象传媒 cannot comment on a particular device under certification, but you could speak to the manufacturer.
- A听TV might be an older model whose technology can鈥檛 be updated any more, meaning our technology doesn't function well with it any more.
If your TV isn't certified, you can still get 大象传媒 iPlayer by connecting another device to听it. Head to the听Help choosing a device to connect to your existing TV page for more information.
Manufacturers
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