大象传媒 iPlayer isn't available on my device, how else can I watch programmes?

If the 大象传媒 iPlayer听app isn't available or supported on your device, there may still be ways for you to enjoy our programmes.

On a TV device

Head to听the following page to find information about听supported devices you can purchase to connect to your existing TV:听Help with choosing听a device to connect to your existing TV.

On an Android or Amazon phone or tablet

Your device will need to be running Android 7听and above,听or Fire OS 6听and above to use the 大象传媒 iPlayer app.听If it's running an earlier version of Android or Fire OS, you might be able to update it.

If your device is unable to install the iPlayer app, you may be able to use the website.

First, check what version of Android or Fire OS your device is running.

  • Android:
  1. Go to Settings
  2. Tap About phone / About device
  3. Then tap听Android Version
  • Amazon Fire:
  1. Swipe down from the top of the screen
  2. Open the Quick Settings menu
  3. Go to More > Device > About

Then, check if an update is available.

  • Android: Go to Settings > About phone / About device > Update > Check for Updates
  • Amazon Fire: Go to Settings > Device options > System updates >听Check now

On an iPhone, iPad or iPod Touch

You can install the latest 大象传媒 iPlayer app on devices running iOS 15.5听and above. If your device is running an earlier version of iOS, you can still use the 大象传媒 iPlayer听website.听Just head to听听on your Safari browser.听

Check the Apple Support website for further advice:

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