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Q&A: NHS 111

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elderly man on the phone
Image caption,

The NHS 111 service is not yet operational everywhere

The NHS in England has a new non-emergency care telephone number 111.

But the service has been plagued by problems. Here's what the new system was meant to do and what has gone wrong.

What is 111?

Who runs the service?

Why has it been in the news?

Wasn't this supposed to have been resolved for the start of April?

What is happening with NHS Direct ?

What happens if I call 111 now?

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