Warning: Depictions of drug use
Lisa used to be married. She had two jobs and was a mum to five kids. She calls it her normal life.
Now there鈥檚 only one thing on her mind. It鈥檚 all Lisa has been thinking about since she woke up.
Heroin.
Sitting in a friend鈥檚 house, she unwraps the foil carefully. 鈥0.2g in weight, 拢10 in money,鈥 she says, her eyes fixed on the brown powder. Reaching for a syringe, she wipes away a tear.
Staring straight at the heroin, she admits: 鈥淚 put it before my children.鈥
We have no idea where Lisa got the money for her latest fix, or where she bought it from. We don鈥檛 ask.
In complete silence she unwraps the foil, reveals the brown powder, and gets the syringe ready. Next the injection - she鈥檚 breathing heavily as the heroin courses through her veins.
After a while, her eyes drop. She has a moment in her own world.
This is Lisa鈥檚 life. It鈥檚 the same routine day after day. And in a few hours, she鈥檒l be searching for more.
Lisa calls it 鈥渞attling鈥 - the feeling she has without heroin. 鈥淟egs aching, body sweating, hallucinations, diarrhoea, sick.鈥 And in that moment what does she need more than anything?
鈥淏rown powder to put everything right, automatic fix.鈥
The desperation never ends. Even with her prescription of methadone, which is supposed to be a longer-acting substitute for heroin, to help addicts stabilise, she still craves the real thing.
Lisa鈥檚 life has been this way for 12 years, on and off. She shakes her head as she describes the panic of waking up every morning addicted to heroin.
鈥淚 think, 'Where am I going to find the money today to score?' Money to get a bag [of heroin] to get myself better.鈥
鈥淚t controls everything, it controls every part of your day,鈥 she says. 鈥淚t is a disease, all of addiction is a disease.
鈥淚 said to the woman at the job centre I haven鈥檛 got time to get a job - being an addict is a full-time job. It鈥檚 ridiculous.鈥
As Lisa talks she looks down, mumbles. Her face is hollow, gaunt - the effects of years of addiction. She describes how she ended up here. She faced violence and, struggling to cope, she turned to alcohol, heroin, and then the final despair.
鈥淚 lost my oldest daughter and I鈥檝e been on it ever since. I haven鈥檛 really dealt with her death - I鈥檝e just buried my head in the sand.
鈥淧eople that don鈥檛 know me might find it hard to believe that I had a normal life. I would want nothing more than to have a boring life again, just to wake up in the morning and have it all back.鈥
The place that Lisa calls home for tonight is a mess - the laminate flooring pulled up like scattered jigsaw pieces, plates with uneaten food left on the table.
Her friends get high in the kitchen. It鈥檚 mostly cannabis - one laughs and shows off about 拢10 worth. 鈥淭here鈥檚 weed everywhere, a lot more [than cannabis] as well.鈥
They鈥檙e getting ready for a Friday night out. Some drink white wine, others smoke cannabis. There鈥檚 a fire burning in the back yard - thick black smoke billows, and there鈥檚 an overwhelming stench of burning rubber.
But in the middle of all this, there are signs of normality. A pet dog wanders, looking for attention, and heart-shaped family photos stare out from the mantelpiece.
Lisa now sofa-surfs. She鈥檚 staying with her best friend, but she wants something better.
鈥淚t鈥檚 not easy, it鈥檚 a fighting battle, it鈥檚 a stigma that goes with it all, it鈥檚 really hard to get that first foot in the door, to get the strength and support.鈥
The North East, where Lisa lives, has the highest rate of death from drug misuse in England and Wales, but here radical change could be on the way.
County Durham鈥檚 police and crime commissioner has made tackling heroin addiction one of his priorities. Ron Hogg wants to bring in a form of heroin-assisted treatment - centres to give long-term addicts medical-grade heroin on prescription.
For some it鈥檚 highly controversial, but Lisa says it offers people like her hope.
She allows us to be with her and film while she鈥檚 shooting up. Why? Because she wants change, she wants people to see how addicts like her live and how they inject street drugs - without any idea of their purity or safety.
Heroin was the drug feared most in the 1980s. There was an epidemic. Remember Grange Hill and Zammo鈥檚 Just Say No campaign?
Adverts on TV warned that 鈥渉eroin screws you up鈥, with young actors standing in dank, concrete stairwells and listing the dangers. Some now refer to the 鈥淭rainspotting generation鈥 after Irvine Welsh鈥檚 story of addicts in Edinburgh.
But now the number of deaths from heroin are at the highest level since comparable records began.
In the past five years death rates have doubled in England, Wales and Scotland.
On average in 2016, every five hours someone died after using heroin and/or morphine.
The government says the reasons behind the increase are complex and highlights an ageing population of heroin users who first started using in the 80s and 90s. These addicts are now more susceptible to overdoses after decades of physical and mental health conditions.
But critics point to the effect of budget cuts on treatment services.
Lisa is no stranger to death. In her small County Durham town she has lost many addicted friends over the years.
鈥淭here is loads, aye there鈥檚 loads鈥 at least 20,鈥 she says.
Lisa is typical of the kind of people who are at risk of dying from heroin overdoses. Long-term users in their late 30s, 40s and even 50s.
The problem north of the border is even more acute than in the North East.
According to National Records of Scotland, there were 473 deaths related to heroin or morphine in 2016 - more than double the figure from 2011.
, according to the European Monitoring Centre for Drugs and Drug Addiction.
From 1993 to 2000, heroin and morphine deaths in England and Wales rose dramatically. Then they slowly declined.
But in 2010 death rates started to rise sharply again.
There has been a fundamental change in how drug treatment services are organised. Before 2012 they were jointly commissioned by the NHS and local authorities, but the Health and Social Care Act changed this.
The new law made local authorities solely responsible for commissioning drug treatment and their spending was no longer ring-fenced.
With reduced central government funding, councils were having to make savings across the board. That meant cuts.
The government鈥檚 Advisory Council on the Misuse of Drugs (ACMD) warned this year about funding of drug treatment falling.
The ACMD said if resources were spread too thinly, there could be increased levels of blood-borne viruses, drug-related deaths and drug-driven crime.
A lack of spending on drug treatment is short-sighted and a catalyst for disaster,鈥 said Annette Dale-Perera, who chairs the ACMD鈥檚 Recovery Committee. 鈥淓ngland had built a world class drug treatment system, with fast access to free, good quality drug treatment.鈥
The government says every drug overdose death is a tragedy and that it has made it easier for addicts to receive naloxone, a medicine that reverses the effects of a heroin overdose.
鈥淪ince 1 October 2015, a regulation came into force to make this life-saving medicine more widely available."
To feed her habit Lisa borrows money but she also steals. Admitting to being a notorious shoplifter, she says she used to be good at it.
Not any more.
Lisa is in a police station, arrested on suspicion of theft. The effects of heroin are long gone, the rattling about to begin.
How does she feel? 鈥淪ick,鈥 she says, and she looks awful. How many times has she been arrested? 鈥淥ver a hundred鈥 for shoplifting, driving, possession.鈥
She is at her lowest, locked up in a cell, alone. She is later to be released without charge, but what is it she wants in her life more than anything else?
There is a long pause. She looks away before she answers.
鈥淚 want my kids back.鈥
But how can she when this is her life?
The Home Office estimates between a third and a half of all acquisitive crime is committed by offenders who use heroin, cocaine or crack cocaine. This covers crimes such as theft, burglary or shoplifting.
The cost of these crimes reverberate across communities - stolen property, insurance claims, courts costs, prison costs, it all mounts up.
Out on patrol with Durham police the pressures that drug-related crime causes are obvious. We meet Dawn Butler, whose son鈥檚 house has been broken into. She鈥檚 in shock.
鈥淲alked in, noticed the fridge was gone, came into the kitchen, cooker gone, and the washer - which was practically brand new.鈥
All of the kitchen鈥檚 white goods have been cleaned out. There鈥檚 nothing left.
鈥淭hey鈥檝e broke in through the back door and they haven鈥檛 basically touched anything else. They鈥檝e lifted eggs out of the fridge, the water out of the fridge. Turned the electrics off so they could take the cooker 鈥 that鈥檚 all they have taken. Nothing else.鈥
The next day we're on patrol with PC Martin Smith. His first job is to follow up on a suspected cable theft - metal that can be sold on quickly. The frustration is palpable.
鈥淭he majority of the people we deal with are repeat [offenders], all the time - whether it be thefts from shops or theft of metal and stuff from garden centres, stuff out of gardens, just to sell. It鈥檚 not high-value stuff, it鈥檚 just small, low-level crime to fund an addiction.鈥
The police take us into a house. It looks like a family home. On the surface all is well but look again and it鈥檚 littered with heroin paraphernalia.
鈥淵ou can see there鈥檚 uncapped needles there. There鈥檚 signs that they鈥檝e probably had the heroin in there.鈥
In every room PC Smith points out the signs of addiction.
鈥淭he needles have got blood inside them. Any infections that they鈥檝e got, the kids prick themselves, you鈥檙e looking at anything from HIV, hepatitis, anything that鈥檚 transferable by blood.鈥
The officer picks up a school bag and empties it. It鈥檚 full of syringes and heroin "cooking pots". The police here are not shocked - they say it鈥檚 something they are dealing with day in, day out.
Statistics for England and Wales from the Ministry of Justice back up the officers鈥 frustrations.
In 2010-11, about 45,000 adult offenders were identified as drug users. Of these, about 26,000 re-offended within a year.
These re-offenders represented less than 5% of all adult offenders, .
In short, addiction drives crime.
The average fix costs Lisa 拢10 and she says she can get it in minutes. She makes it sound as easy as popping out to a corner shop. The only problem is getting the cash - the drugs are easy to buy.
鈥淵ou can get it from any back street in any colliery village.鈥
In County Durham, as in the rest of the UK, the chances are the heroin she鈥檚 taking right now will have made its way from Afghanistan.
A map of where discarded needles have been found - put together by the campaigning drugs charity Transform - clearly shows hotspots in towns and villages across the county. Many of them are former mining areas.
These are places where lives depended on the pits, but years after they closed, the communities are still in desperate need of new jobs and investment.
Much has been written about the link between deprivation, poverty, unemployment and the prevalence of drugs. Figures from the Office for National Statistics, showing deaths from drugs misuse for 2014-16, back this up. The top five areas in England and Wales are Blackpool, Neath/Port Talbot, Middlesbrough, Burnley, and Gosport.
The heroin that is coming to the UK is getting purer.
In 2016 the United Nations Office on Drugs and Crime (UNODC) said that . With more land and better farming conditions, there鈥檚 more product for the international drugs market.
The charity Drugwise says that the heroin found on the streets of the UK in 2010 was considered to be low grade and had often been cut with other substances, such as paracetamol or caffeine. By 2014 the drug had reached 40% purity in some areas, while today purity levels are thought to occasionally be as high as 60%. This puts addicts at an increased risk of overdose.
Stopping the seems to be near impossible, but is there a more radical solution?
On a side street in Geneva stands an unremarkable looking building.
Chantal makes her way to reception, having taken the same journey hundreds of times before. An addict on and off for 30 years, she is 53 and is walking into the place where she is given heroin.
She stops at the window to chat to the nurse and to sign in.
鈥淏onjour, bonjour.鈥
How鈥檚 she feeling today? Everything OK? She heads down the corridor and into a room that has the feel of a dental surgery.
Along one wall, coloured plastic cups sit in rows on the shelves - the sort you鈥檇 find in a nursery. Each has a name on - Mario, Michel, Helene, Alfred... and Chantal. Hers holds everything she needs to prepare her daily fix of heroin.
Isabelle Guillaume is the nurse supporting Chantal today. She watches as Chantal starts her regular ritual. Washes her hands, takes a seat, pulls the desk lamp towards a chair, and sits down. She鈥檚 ready.
Lost in the job in hand, she moves her leg on to a stool and searches meticulously for the place that this afternoon鈥檚 needle will go.
With a click she secures a tourniquet below the knee and picks up the syringe of heroin that the nurse has placed there.
鈥淓very patient has his or her dose of treatment,鈥 says Dr Rita Manghi, deputy chief medical officer at the University Hospital of Geneva.
鈥淭he patient can say, 'Today the weather is hot, I take a little less,' or, 'It鈥檚 cold, I take a little bit more.' They have a capacity of how to determine what鈥檚 best for them.鈥
The first heroin-assisted treatment clinic opened in Switzerland in 1994. They are targeted at long-term users of heroin who鈥檝e tried other forms of treatment, such as methadone, that have not been successful.
The philosophy is based around addiction being an illness that needs treating.
Chantal first took heroin when she was 20.
鈥淭he worst thing was to see people who I loved, suffer and to give pain to my family. They see me being destroyed. But it was my choice.
鈥淢y mother does a lot. She gives me money. I have a fantastic mother who I never need to lie to because she understands everything.鈥
But Chantal says her 10-year-old daughter doesn鈥檛 know that her mother is addicted to heroin. The girl lives with her father. Chantal says this is hard but for the best. She has been close to death sometimes after overdosing.
鈥淔our or five times. Once there was a doctor who said to my mother 鈥 I was dead.鈥
Chantal says the clinic has given her stability, allowing her to rebuild her life, and see her daughter regularly.
The opening of heroin-assisted treatment clinics has reduced crime and the amount of illegal drugs on the streets on Switzerland.
鈥淚t鈥檚 a big change because they don鈥檛 have to look for drugs, they know that they are here and that we are nurses and doctors and we take care of them,鈥 says Ms Guillaume.
鈥淭hey can begin to think of something else other than having drugs and having money for drugs. They begin to think, 'What can I do for my life?' We talk together and they have to work out a new life.鈥
Chantal cleans her leg thoroughly before finding a spot near her ankle - where she carefully puts in the sterile needle.
At first it doesn鈥檛 work - blood fills the needle but there is no sense of panic. Isabelle smiles, provides a clean syringe and Chantal begins again and finally injects the heroin.
Within minutes Chantal is finished and the next addict is waiting. Chantal wipes down the table, disposes of the syringe and returns her pink plastic beaker to the shelf. It鈥檚 business as usual.
鈥淎gainst this treatment, people say if we give heroin to them, they will ask [for] more and more and more,鈥 says Dr Manghi.
鈥淭his is not true, they generally ask [for] less. Because it鈥檚 always the same substance, it鈥檚 pure.鈥
As she leaves the clinic, Chantal speaks of her hopes for the future - to live with her daughter and to have a play she鈥檚 written performed in a theatre.
Dr Manghi says that the priority here is not to get addicts off heroin but to stabilise their lives. This kind of treatment is controversial, but the staff are adamant about the benefits.
鈥淓very morning that I come here I know I help," says the nurse. "I know that I don鈥檛 only give heroin 鈥 we give life.鈥
Durham鈥檚 Police and Crime Commissioner, Ron Hogg, has been to Switzerland to see the heroin clinics for himself.
鈥淚鈥檓 very impressed. The treatment is delivered in a very safe manner. They always have more than one member of staff available - it鈥檚 vitally important for the safety of the patient and for the staff.鈥
It鈥檚 estimated the Swiss heroin clinics costs about 拢15,000 per year per patient, but the programme鈥檚 supporters say that is more than matched by savings across health, criminal justice and other services.
They also mitigate the risk of overdose - the addicts are taking controlled doses in controlled conditions with medical professionals present.
Mr Hogg wants the same for County Durham. A way of reducing deaths, and reducing some of the chaos addicts create in the wider community.
He believes rising drug deaths show that the UK has failed to deal with a growing crisis.
鈥淭he whole strategy - the national strategy, the legislation, the whole approach - is what has failed.鈥
Mr Hogg is the first police and crime commissioner to call for heroin-assisted treatment to be part-funded by the police. He knows it will be controversial.
When it has been floated before there has been staunch opposition. Trials in the UK in 2009 were criticised by campaigners Europe Against Drugs. 鈥淭his perpetuates addicts' maintenance on the drug when the goal should always be abstinence,鈥 said the group鈥檚 vice-president Mary Brett.
And there has been opposition in Switzerland too. Before a referendum on the policy in 2008, Sabine Geissbuhler, of the Parents Against Drugs group, said it was ludicrous to think of the programme being 鈥渢reatment鈥.
鈥淭reatment means the goal should be people get off drugs eventually - they stop being addicts - and that's just not happening. It's an outrage that the state should give addicts heroin - it's poison. You don't give people poison to make them better.鈥
There would be similar opposition in the UK today, but Mr Hogg is undeterred.
Before his election as PCC, he was a police officer - he says he鈥檚 dealt with victims of fatal heroin overdoses, and has had enough of the never-ending cycle.
鈥淭he first thing is to decriminalise personal use of all drugs.鈥 This would allow a 鈥渕edical solution鈥 for the problem, he says, citing the example of Portugal where drugs were effectively decriminalised in 2001. 鈥淲e鈥檙e seeing a reduction in drug use and we鈥檙e seeing a reduction in cash going to organised crime groups.鈥
But why should the state pay for free heroin for addicts?
鈥淚 don鈥檛 hear any outcry about people getting nicotine patches, but it鈥檚 a health problem, I don鈥檛 hear criticism for people getting help for their alcoholism, it鈥檚 a health problem. The policies we鈥檝e adopted so far haven鈥檛 worked and we need to radically change those and I will work radically to change that.
鈥淪ome people would say that they chose this kind of lifestyle. Actually they do not 鈥 the drug chooses you. It鈥檚 a disease 鈥 we need to treat it medically.鈥
The government recently ruled out any plans to decriminalise drugs, saying that the medical evidence showed people鈥檚 mental and physical health were harmed by illegal drugs.
But it does seem to be more open-minded towards heroin-assisted treatment or 鈥減rescribed diamorphine鈥 as the Home Office calls it.
鈥淸We] recognise the potential of prescribed diamorphine in helping people to recover. There is evidence from the UK, and other countries, that supervised use of this in a medical environment as part of a treatment plan can help keep patients in treatment and out of criminal behaviour.鈥
The UK has arguably been here before with in place until the 1960s.
Mr Hogg believes the facts and figures now back him up, and that as well as preventing deaths there would be a wider benefit to the community.
Any heroin or crack addict not in a treatment programme commits crime costing an average of 拢26,000 a year, according to Public Health England.
The annual cost in England of looking after children of drug-addicted parents is more than 拢42m. The cost of drug misuse to the NHS in England is 拢488m every year.
In Switzerland, heroin-assisted treatment has been credited with reducing burglaries by half.
And the programme has deprived criminal gangs of funds as users stop buying illicit heroin for themselves.
Four police and crime commissioners, including Mr Hogg, have told the 大象传媒 that in the right circumstances, they would be in favour of decriminalising illegal drugs including heroin.
Seven PCCs have said they would consider or support heroin-assisted treatment. The Mayor of Greater Manchester, Andy Burnham, has said heroin treatment centres could be another tool in providing support for users.
The government says that since funding decisions for drug treatment are now made by local authorities, the power lies with them to find the best ways of helping addicts.
Change might come first in Scotland. Glasgow Health and Social Care Partnership has said plans for heroin-assisted treatment have been confirmed in principle.
They also want to provide what鈥檚 called a consumption room or safe injecting facility (SIF), a place where addicts can bring their own street heroin and inject safely. The Home Office opposes this, saying SIFs are likely to lead to a range of criminal offences being committed and that they are costly to run and divert money away from better treatment options.
There is small but growing support for heroin-assisted treatment clinics among local politicians and PCCs across the UK but with the potential controversy, it seems many are waiting for someone else to set up the first permanent programme.
Despite the government鈥檚 supportive tone, many politicians are wary, worried about the headlines. And they will have to find the money themselves at a local level out of stretched budgets. It takes a big financial commitment to set up a heroin clinic. The proposals in Durham are yet to go before the council for a decision.
So Lisa carries on with her street heroin. The only constant in her life is her addiction. Her previous life, she says, is a blur.
鈥淚 don鈥檛 know who that person is now,鈥 she says. The heroin is in control. 鈥淚鈥檓 not the same person I was.鈥
On our final day with her, Lisa is feeling positive. She hopes her part of County Durham will get a heroin treatment centre sooner rather than later.
We spoke to addicts in Durham who thought heroin-assisted treatment wouldn鈥檛 work for them and feared it would prolong their addiction. But Lisa believes it would give her a second chance.
鈥淚t would mean everything. I could actually start living again without having to start running about like a headless chicken to try and sort my day out. By the time I do get sorted, it鈥檚 time to start all over again. That鈥檚 all every day consists of, there鈥檚 nothing else.鈥
We leave Lisa as she walks into town to pick up fresh needles and syringes for her next hit. She鈥檒l soon be shooting up alone, risking everything for heroin.