ScotRail apology over ticket machine fault
- Published
ScotRail has apologised after a fault affected ticket machines at stations across the country.
Commuters were faced with delays during the morning, with queues forming in both Glasgow's Queen Street and Central stations.
The train operator said a software issue had caused the problems at self-service ticket machines.
ScotRail said the manufacturer of the machines hoped to fix the problem by Friday afternoon.
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A spokesperson said: "We're sorry to customers who've been affected by this fault.
"While the manufacturer works on a fix, customers can buy their tickets at the ticket office or from our on-train team."
- Published13 October 2018
- Published26 October 2018
