Emergency services
Norfolk Police: 0845 456 4567
Coastguard Maritime Rescue Co-Ordination Centre: 01493 841300
Norfolk Fire Service
Administrative and fire safety enquiries: 01603 810351
Norfolk County Council: 0844 800 8020
Always dial 999 in case of an emergency
Power and supplies
Anglian Water
08457 145 145 (24-hr emergencies and general operation enquiries)
www.anglianwater.co.uk
EDF Energy (Electricity)
0800 7 838 838
www.edfenergy.com
Gas (emergency)
0800 111 999
www.nationalgrid.com/uk
National Floodline
0845 988 1188
www.environment-agency.gov.uk
Hospitals
Cromer Hospital
01263 513571
James Paget Hospital, Gorleston
01493 452452
www.jpaget.co.uk
Queen Elizabeth Hospital, King's Lynn
01553 613613
www.qehkl.nhs.uk
Norfolk And Norwich University Hospital
01603 286 286
www.nnuh.nhs.uk
West Norwich Hospital
01603 286286
Transport
National Express East Anglia
0845 600 7245
www.nationalexpresseastanglia.com
National rail enquiries
08457 48 49 50 (Minicom 0845 60 50 600)
www.nationalrail.co.uk
Norwich International Airport
0844 748 0112 (flight arrivals/departures
www.norwichairport.co.uk
First buses
08456 020 121
Traveline
0871 200 22 33
www.travelineeastanglia.co.uk
Norfolk County Council Park & Ride
0844 800 8003
Norfolk County Council school transport
0844 800 8003
Transport for London (tubes and buses)
020 7222 1234 (Textphone: 020 7918 3015Ìý )
www.tfl.gov.uk
London Stansted
0870 574 7777
www.stanstedairport.com
Agencies and medical emergencies
Preparing For Emergencies – UK Government Website
Advice for individuals, families and businesses on all sorts of risk including flooding, fire, pandemic flu, terrorism.
www.preparingforemergencies.gov.uk
Environment Agency
Advice about flooding and pollution issues
www.environment-agency.gov.uk
Met Office
Forecast advice andÌý severe weather warnings
www.metoffice.gov.uk/weather/uk
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Latest UK Weather and Flood warnings
www.bbc.co.uk/weather/ukweather/warnings.shtml
Department Of Health
Latest advice about Pandemic Flu, who would be at risk, alert phases and latest preparations.
www.dh.gov.uk/en/Publichealth/Flu/PandemicFlu
Health Protection Agency
Advice about infectious diseases and pollution, flooding and chemical threats.
www.hpa.org.uk
NHS
Advice about symptoms, 750 medical conditions and local health services near you. Also has a leaflet about coping with the stress of a major incident.
www.nhs.uk/Pages/homepage.aspx
Highways Agency
Advice about roads , traffic and driving in difficult conditions.
www.highways.gov.uk
National Rail
Advice trains and the UK rail network
www.nationalrail.co.uk
ROSPA
Advice about safety and prevention of accidents at home, leisure, schools, on the roads and in the workplace
www.rospa.com
Communities & Local Government
Advice about fire safety & prevention
www.communities.gov.uk/fire/firesafety/prevention
Fire Kills Campaign Site
Advice about all aspects of fire and specific information about vulnerable people, children . pets, homes and businesses.
www.campaigns.direct.gov.uk/firekills
Comah
Control of Major Accident Hazards – advice about chemical storage and leaksÌý as well all substances like asbestos.
www.hse.gov.uk/comah/index.htm
Home Office
Advice about terrorism and latest security advice
www.homeoffice.gov.uk/security
MI5
Information on the current major threats to UK security and security advice
www.mi5.gov.uk
Foreign & Commonwealth Office
Advice about Security and Safety when travelling abroad
www.fco.gov.uk/en
Maritime And Coastguard Agency
Advice about Maritime Safety and Coastal Waters
www.mcga.gov.uk
Age Concern
The Age Concern website has help and information on a range of issues affecting older people. Factsheets are available to download, along with details of your nearest branch. Call 0800 0099 66 for details (0700-1900 daily) | www.ace.org.uk
Norfolk Carers Helpline (Crossroads)
24-hour freephone helpline for any carers in the Norfolk area.Ìý Call 0808 808 9876
Dentists
If you require a dentist out-of-hours, contact your own dentist's number in the first instance. You will then be put through to the duty dentist.
Emergency Dental Service for weekends and Bank Holidays: Norwich, North Norfolk, South Norfolk and Great Yarmouth: 01603 419800 or contact NHS Direct: 0845 46 47.
Doctors
If you require a GP out of hours contact your own GP's number in the first instance. You will then be put through to the emergency doctor on call.
For more websites, see the links on the top right-hand side of this page.
