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24 September 2014
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大象传媒 publishes Programme Complaints Unit findings


Category: 大象传媒

Date: 03.05.2005
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The 大象传媒 today (Monday 3 May 2005) publishes the findings of the Programme Complaints Unit (PCU) for the period 1 January to 31 March 2005.

Complaints received after 1 February 2005, which will be dealt with under the terms of the 大象传媒's new complaints procedures, will be reported separately.

In this quarter, the Unit dealt with 146 complaints concerning 96 items.

19 complaints were upheld (12 of them partly) - 13 per cent of the total.

Of the items investigated in the January to March quarter, complaints were upheld against 14 items - 14.4 per cent of the total.

The complaints upheld (by category of complaint) involved:

Matters of fairness and accuracy

Countryfile (大象传媒 ONE)

Artswork Scotland (大象传媒 TWO Scotland)

Food Police (大象传媒 ONE)

Question Time (大象传媒 ONE)

大象传媒 News 24

Look North (大象传媒 ONE North East

The World This Weekend (大象传媒 Radio 4)

Holby City (大象传媒 ONE)

大象传媒 News (大象传媒 ONE)

Look East (大象传媒 ONE East)

Matters of taste and standards

French and Saunders (大象传媒 ONE)

T in the Park (大象传媒 TWO Scotland)

The Body of Hitler (大象传媒 THREE)

Note to Editors

The bulletin can be found at .

This is the last bulletin to be published by the former 大象传媒 Programme Complaints Unit. The 大象传媒's new procedure for handling complaints, launched on 1 February 2005, is underpinned by an emphasis on greater transparency, objectivity and accountability.

Details of the new procedure including a new Code of Practice can be found on a dedicated website - bbc.co.uk/complaints.


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Category: 大象传媒

Date: 03.05.2005
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