Emergency Contacts December 2016
Flooding/Northern Ireland Water
In the event of flooding from burst water mains or blocked sewers contact Waterline: 0345 744 0088
To report a flood, you only need a single telephone number: 0300 2000 100.
This number is available 24 hours a day, seven days a week. You don't have to decide which organisation you need to ring and you don't have to contact the Rivers Agency, Roads Service or NI Water - this will be done for you.
When you ring, a member of staff will take all your details and contact the appropriate agency on your behalf.
Councils
NI Direct contact details for NI Councils:
Emergency Services
Police Service of Northern Ireland
- Tel: 101 (Non-emergency)
- Tel: 999 (Emergency)
Northern Ireland Fire & Rescue Service
- Tel: 028 9266 4221 (Non-emergency)
- Tel: 999 (Emergency)
Northern Ireland Ambulance Service
- Tel: 028 9040 0999 (Non-emergency)
- Tel: 999 (Emergency)
Housing
Northern Ireland Housing Executive
- Tel: 03448 920 900 General enquiries (8.30am - 5pm)
- Tel: 03448 920 901 Repairs (24 hours for emergency)
Homelessness
The Regional Emergency Social Work Service provides an emergency social work response across all of Northern Ireland. It is an emergency service to be used only when you need a social worker urgently, after hours. Contact them on 028 9504 9999
Housing Rights Service
028 9024 5640
Simon Community
24 Hour Helpline: 0800 171 2222
Quick Check
Quick Check is a 24 freephone service to verify the identity of unknown callers to your home.
Call them on 0800 013 2290
Utilities
Northern Ireland Water
Tel: 03457 440088
Northern Ireland Electricity
Tel: 03457 643 643
Phoenix Gas
In an Emergency, if you smell gas phone the 24-hour gas emergency service on 0800 002 001.
Firmus Energy
If you smell gas call 0800 002 001 (24 hour)
Tel: 0800 032 4567
