Wales' best consumer stories. The team hear from a couple who were sold a kitten that was too young to survive. Rachel examines the personal data we reveal when we shop online.
All of Wales' best consumer stories with Lucy and Rhodri Owen. As Rhodri gets out and about, Lucy shares top tips for money saving, whilst roving reporter Rachel Treadway-Williams investigates viewers' consumer problems.
Francesca Higgs and Richard Seabourne from Cardiff were left devastated when they discovered that the kitten they'd bought was just too young to survive. Pet shop owners operate under a licence that requires them to sell young animals only when they're ready to be taken from their mothers, but when Francesca and Richard took their kitten to the vet they discovered it was only a month old, far too young to be separated from its mother.
When it comes to using the internet, how safe do you think you are? We do so much online these days the amount of personal data floating around cyberspace is huge. With the help of Dr Andrew Blyth from the University of Glamorgan, Rachel sets up a cyberclinic at a shopping centre in Bridgend, to find out how much information about themselves shoppers have placed online, and how it can be used by unscrupulous criminals.
According to the Noise Abatement Society, by 2020 one in ten 30-year-olds could be wearing a hearing aid because of irreversible hearing damage. The concern about the damage caused, and the widespread use of personal music players, is shared by the Royal National Institute for Deaf People. Rhodri is in Wrexham testing the listening levels of students using MP3 players at the town's Glyndwr University, in order to find out how much damage listening to music at high levels can cause.
Lucy visits Abergavenny where she meets emergency nurse practitioner Ana Kimche at Neville Hall Hospital, and finds' out how to treat a fractured limb.
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