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Can't Deliver, Won't Deliver

What is wrong with the Royal Mail? Panorama investigates the service that gets around 5,000 complaints a day, and asks if it is failing its customers.

What is wrong with the Royal Mail? Panorama investigates the service that gets around 5,000 complaints a day, and asks if our once-proud postal service is failing its customers.

Reporter Vivian White's bleak message is that 2010 will deliver yet more bad news for the Royal Mail, unless the posties and the bosses can get themselves sorted.

30 minutes

Last on

Wed 23 Dec 2009 00:40

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