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14/06/2010

Companies that provide care for people in the home are exploiting staff and providing them with next to no training, claims one trade union. Plus a tribute to Egon Ronay.

Companies that provide care for people in the home are exploiting staff and providing them with next to no training. So says Helga Pile, Unison's National Officer for Social Services. Colin Angel is from the UK Home Care Association, which represents care providers.

Steve Hewlett of Radio 4's Media Show explains the human error behind ITV's interruption of England's first World Cup match with an advert.

Shari Vahl investigates metal theft and joins the Police on patrol.

If someone steals money from your account, how quickly should your bank pay you back? Rules in force since last November state refunds should be forthcoming as soon as banks are informed of unauthorised transactions. James Daley from Which? Money explains.

How one listener was so dissatisfied with the standard of domiciliary care provided to her elderly mother, that she moved her into a residential care home. Caroline Bernard from the charity Counsel and Care explains how typical the case is.

The government has promised to consult the public on where spending cuts will be made. But what form will this consultation take? We attempt to find out as Lord Bichard, the director of the Institute for Government, a charity which wants to increase government effectiveness, gives his reaction.

Egon Ronay, the famous restaurant critic, has died aged 94. Peter Harden, co-editor of Harden's Guides, pays tribute.

Available now

57 minutes

Last on

Mon 14 Jun 2010 12:00

Chapters

  • Care in the home

    Unison, the trade union, claims companies that provide care for people in the home are exploiting staff and providing them with next to no training.

    Duration: 08:11

  • ITV's HD World Cup transmission

    On Saturday ITV's coverage of England's World Cup match with the USA cut to an advert just before a goal. Who is pressing the buttons and why are they making mistakes?

    Duration: 04:16

  • Metal Theft

    Our reporter Shari Vahl joins the Police in their crackdown on metal theft.

    Duration: 08:12

  • Bank Fraud

    Why consumers should expect a swift refund from their bank if money is stolen from their account even if their pin number was used to take the cash.

    Duration: 04:15

  • Care in the Home Part 2

    Listener responses after our care report last week.

    Duration: 08:38

  • How The Public Will Be Involved In The Government Spending Review

    The government has announced that a full spending review will be carried out involving a public consultation and views from a range of experts outside government. How will this happen?

    Duration: 09:19

  • GM Foods

    Where does a new trial of genetically modified potatoes underway in Norfolk leave the debate on GM crops and food?

    Duration: 04:32

  • The Importance of Egon Ronay's Guides

    After the death of gastronomic critic Egon Ronay at the weekend we take a look at the importance of his guides, covering Britain since 1956

    Duration: 04:06

Broadcasts

  • Mon 14 Jun 2010 12:00
  • Mon 14 Jun 2010 12:04

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