14/10/2010
Evan Davis and guests discuss the exacting business of logistics. They also discuss customer service - how far should a company go in trying to satisfy its consumers?
The view from the top of business. Presented by Evan Davis, The Bottom Line cuts through confusion, statistics and spin to present a clearer view of the business world, through discussion with people running leading and emerging companies.
Evan and a panel of guests from the worlds of electronic components, online groceries and information technology discuss the exacting science of business logistics.
The panel also discusses customer service. Just how high should a company aim in trying to satisfy its consumers?
Evan is joined in the studio by Tim Steiner, co-founder and chief executive of online supermarket Ocado; Nick Wilson, managing director of Hewlett-Packard UK; Ian Mason, chief executive of electronic components company Electrocomponents.
Last on
Clips
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My Bottom Line: Nick Wilson
Duration: 01:20
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My Bottom Line: Tim Steiner
Duration: 01:20
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My Bottom Line: Ian Mason
Duration: 00:48
Broadcasts
- Thu 14 Oct 2010 20:30大象传媒 Radio 4
- Sat 16 Oct 2010 17:30大象传媒 Radio 4
- Tue 19 Oct 2010 12:32大象传媒 World Service Online
- Tue 19 Oct 2010 16:32大象传媒 World Service Online
- Wed 20 Oct 2010 00:32大象传媒 World Service Online
- Wed 20 Oct 2010 04:32大象传媒 World Service Online
Podcast
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The Bottom Line
The definitive business podcast from the 大象传媒. Hosted by Evan Davis.