大象传媒

The X-Ray team go undercover to investigate hard sell tactics which have left viewers hundreds of pounds out of pocket.

Rachel Treadaway-Williams meets customers of Cardiff based New ID who signed up for bargain basement special offers - and then ended up spending as much as 拢1,000.

Rhodri's finding out why your smartphone can land you with a four figure holiday phone bill, and Lucy's been on the case of a 拢3,000 insurance dispute.

And, we're investigating the refund scheme the banks don't seem to want you to know about.