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Episode 15

Consumer magazine. The Ebbw Vale residents frustrated by town centre parking charges. How to find high street sales bargains, and the coach hire company that let its clients down.

Rachel Treadaway Williams investigates the parking issue that's got the residents of Ebbw Vale up in arms. Since a new parking company took over the management of The Walk car park in the town centre, dozens of people have been fined for parking. Rachel meets local people who feel that the company's approach to implementing parking charges has been too heavy-handed.

In the run up to Christmas, every day seems to bring new bargain offers and more high street sales. But how do you work out which offers represent real savings and which are simply ways to make us spend more? Rhodri sets out to discover how to steer a path through all the offers and find the best bargains with the help of marketing expert Paul Buckley.

The Arnold family from Pembroke Dock love to holiday together - all nineteen of them! So when Julie Arnold set about organising this year's holiday to Minehead, she decided to hire a bus to transport the extended family. But as Lucy discovers, the company she employed didn't actually have any coaches of their own. And what's more, they'd already left coach parties across the UK waiting for a bus that never turned up.

Maria Hamilton from Swansea and her family were lovingly renovating a house they hoped would become a family home for them. But when British Gas tried to charge them 3000 pounds for electricity at the unoccupied property, it was time to get Lucy On the Case.

30 minutes

Last on

Mon 5 Dec 2011 19:30

Credits

Role Contributor
Presenter Lucy Owen
Presenter Rhodri Owen
Reporter Rachel Treadaway-Williams
Series Producer Susie Phillips

Broadcast