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Brian's frustrated that his internet access is down. Jennifer tries to keep him calm but it's a real pain when he's got so much fire-fighting to do. With time on his hands, he goes to see how William's doing, and is really impressed.

The new packaging for Ambridge Organics has arrived. Tom and Helen agree it looks great. Tom loads the images onto the new website and he's delighted that an internet search no longer brings up E coli - at least not until page six of the results. Things are definitely on the up. He's even had a text out of the blue from a wholesaler in Felpersham who wants to meet him next week.

The broadband is down at Grey Gables and it's causing chaos. Caroline needs Oliver's help on the desk and Ian deals with manual food orders in the kitchen, while struggling to get hold of suppliers by phone. Caroline's horrified to learn the phones are down all through the village, and the problem is serious. Thieves have stolen a length of copper cable between the exchange and Ambridge, which could take several days to sort. It feels like weeks already to Caroline. What are they going to do?