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Phone books, Stafford Hospital and rescuing high street stores

Why BT still prints phone books, how much hospitals tell us when things go wrong, and Blockbuster's administrator offers his views on rescuing high street stores from failure.

As an official report is published into the failings at Stafford Hospital, we examine how much information the NHS is making available to patients particularly when things go wrong.

Blockbuster's administrator tells us whether he thinks high street stores can be saved

And why BT believes it's still worth printing phone books.

Presenter: Winifred Robinson
Producer: Jon Douglas.

Available now

53 minutes

Chapters

  • Micro chipping dogs

    In 2016 all dogs owners in England will be expected to have their animals micro chipped

    Duration: 05:17

  • Phone books

    Why British Telecom believes we still need phone books.

    Duration: 09:51

  • Stafford Hospital Report

    How much information is the NHS making available to patients when things go wrong.

    Duration: 15:09

  • High Street Administrator

    Why Blockbuster鈥檚 administrator thinks we can't stop high street decline.

    Duration: 05:18

  • Learning to swim

    How successful are schools at teaching children to swim?

    Duration: 08:47

  • Green Deal with Energy Minister Greg Barker

    The Minister answers concerns about government loans for energy efficient improvements.

    Duration: 09:39

Broadcasts

  • Wed 6 Feb 2013 12:00
  • Wed 6 Feb 2013 12:04

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