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Student finance, Letting agents, Sex toys

The students who lose their loan or grant part way through a course, new rules for letting agents in England, and consumer testing sex toys for women. With Winifred Robinson.

The Energy Secretary, Ed Davey, talks about the potential of collective switching.

More listeners have contacted You & Yours about problems with their student grant or loan being withdrawn part way through a degree course.

Readers of Good Housekeeping have taken part in a consumer test of sex toys for women.

The Property Ombudsman explains an increase in complaints, and why letting agents in England will have to sign up to a redress service.

Listener David Betts is trying to get a refund from his energy company because his account is in credit by hundreds of pounds.

And many people have accidentally used websites that charge a fee for filling out official forms such as passport and driving licence applications. Google is trying out a solution.

Presenter: Winifred Robinson
Producer: Joel Moors.

Available now

56 minutes

Last on

Wed 16 Apr 2014 12:00

Chapters

  • Collective Switching

    Energy Secretary Ed Davey talks about collective switching

    Duration: 05:55

  • Student Finance England

    The students whose fees and grants are cut part way through their course

    Duration: 05:31

  • Female Sex Toys

    Readers of Good Housekeeping have been consumer testing sex toys

    Duration: 03:19

  • Property Ombudsman

    The government says all letting agents in England will have to join a redress scheme

    Duration: 03:27

  • Energy Thought For the Day

    Reverend David Betts, whose energy account is in credit by more than 拢1900

    Duration: 02:23

  • Copycat Websites

    How Google is making things difficult for sites that imitate government services

    Duration: 02:54

Collective Switching

Read The Department of Energy and Climate Change's

Broadcasts

  • Wed 16 Apr 2014 12:00
  • Wed 16 Apr 2014 12:04

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