大象传媒

Problems with goods and services? What are your rights to replacements, refunds or repairs?
Call 03700 100 444 from 1pm to 3.30pm on Wednesday or e-mail moneybox@bbc.co.uk now.

Whether you've a problem with a leaky conservatory, a package that didn't arrive or a purchase that just doesn't work properly, what are your rights and how can you enforce them?

Joining presenter Ruth Alexander to tackle your dilemmas will be:

Joanne Lezemore, Consumer Specialist.
Jane Negus, European Consumer Centre.
David Sanders, Trading Standards Institute.

Call 03700 100 444 between 1pm and 3.30pm on Wednesday or email moneybox@bbc.co.uk. Standard geographic charges apply. Calls from mobiles may e higher.