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20/11/2014

A hotel which 'fined' a couple 100 pounds for leaving a bad review is being investigated by Trading Standards. Lousie White asks how important reviews are to listeners.

A hotel which 'fined' a couple 拢100 for leaving a bad review is being investigated by Trading Standards - how important is a review to you? Call 0500 92 95 00.

A couple say they have been "fined" 拢100 by a Blackpool hotel for leaving critical comments on travel review website Trip Advisor.
Tony and Jan Jenkinson posted the negative comment after being unimpressed with the one night they spent at the Broadway Hotel.
The couple, from Whitehaven, later found 拢100 charged to their credit card. The hotel said its policy was to charge for "bad" reviews.

1 hour, 40 minutes

Last on

Thu 20 Nov 2014 08:50

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  • Thu 20 Nov 2014 08:50
  • Thu 20 Nov 2014 10:00