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All Tomorrow's Parties and our iWonder guide

Consumer affairs programme. You and Yours is launching a new online guide to help listeners avoid fraud. Plus another All Tomorrow's Parties cancellation.

The You & Yours inbox receives lots of your requests for help with spotting scams - so we've launched a handy online tool which you can share with family members. It's an iWonder guide we've developed with 大象传媒 Learning. We'll launch it with a story about a really clever fraud which has caught out thousands.

And we've reported about how the music festival, All Tomorrow's Parties, has left fans in the lurch and without refunds before. Now, a festival set to take place on Friday in Manchester has been cancelled. In 2014, ATP cancelled Jabberwocky Festival at London's Excel Centre with three days to go. Some music fans still haven't had their money back. We'll be asking how the organiser, Barry Hogan, plans to refund fans who have paid for travel, accommodation and tickets.

And the TV streaming company Netflix is committing billions of dollars to new shows like House of Cards, Unbreakable Kimmy Scmidt, Jennifer Jones and Daredevil. But its latest forecasts suggests it's not picking up subscribers as quickly as it hoped. We'll talk to the 大象传媒 technology reporter Zoe Kleinman about whether it's a bump in the road or something more serious.

And as the big banks close high street branches, we'll ask if you can give great financial customer service with no street outlets at all. Anthony Thomson thinks you can - he's launching a new online only bank.

You can email us at you and yours - youandyours@bbc.co.uk.

Available now

45 minutes

Chapters

  • Fraud Payments

    Scam cost the UK over 拢126m a year. You and Yours' online guide to avoiding being conned.

    Duration: 10:01

  • Netflix

    Film and tv streaming service has revised its predictions for new customers downwards.

    Duration: 06:00

  • Online Travel Booking Companies

    A report has found that online travel booking companies abuse their power over customers.

    Duration: 03:27

  • All Tomorrow's Parties

    ATP cancels another music festival at the last minute.

    Duration: 07:18

  • Vaping

    Jay Unger from eCig conference on how new EU regulations could affect users and industry.

    Duration: 06:32

  • Waitrose One

    Premium range of Waitrose - putting distance between them and discounts of Lidl and Aldi?

    Duration: 04:14

Broadcast

  • Thu 21 Apr 2016 12:15

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