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Care home contracts, Charity recycling

The care home contracts which make consumers pay even after the death of a loved one. Plus overcharging tenants, charity recycling and marketing to mature consumers.

Tenants in house shares are complaining they're being overcharged for utilities by a company called Glide. Glide is a bill management company specialising in student and young professional accommodation. It allows tenants to pay for as many services as they want in one monthly plan. The idea is that each tenant pays separately for bills for like energy, water, broadband, their TV licence and telephone landline. It asks for payment in advance and also takes a deposit worth one month's payment. Listener Emma Johnson moved into a flat in Manchester last year. Glide sent her an electricity bill for double what she could have been paying another provider.

The Care Home contracts which say you've got to carry on paying even after the death of a loved one.

Charities have always relied on cast off clothes and household items as donations to keep afloat. But as council cuts begin to bite many councils are collecting these items themselves to make money. The charity retail association is urging councils not to take a short sighted view, saying charity shops stop nearly four hundred thousand tonnes of clothing from going to landfill every year. Melanie Abbott has been talking to those feeling the squeeze.

From 1 September 2016 you will need to have a TV Licence to download or watch 大象传媒 programmes on demand, including catch up TV, on 大象传媒 iPlayer. This applies to any device and provider you use as you still need a TV Licence to watch or record programmes on any channel as they are being shown on 大象传媒 TV or live on an online TV service.

And ...When do you stop being young? - when do you start getting old? And when do you become invisible? One listener tells us what she did when she was ignored at the beauty counter because she is a 'mature' consumer

Producer: Maire Devine
Editor: Chas Watkin.

Available now

45 minutes

Chapters

  • Nursing Home Costs

    Elderly people requiring care homes now face average annual fees of more than 拢30,000.

    Duration: 05:54

  • Glide

    Tenants are paying over the odds for utilities through a company called Glide.

    Duration: 07:53

  • Care Homes

    The care home contracts that say you've got to keep on paying even after someone has died

    Duration: 06:58

  • Charity Recycling

    Donation bins are being taken away and charges introduced to dispose of unwanted goods

    Duration: 07:23

  • Walkers Crisps

    The Advertising Standards Authority has ruled that their competition ads were misleading.

    Duration: 05:10

  • Mature Marketing

    Are older consumers being ignored at department store beauty counters?

    Duration: 04:34

Broadcast

  • Wed 17 Aug 2016 12:15

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