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It is a bleak midwinter in the Shakespeare household as the family comes to terms with a cruel loss. But when a mysterious stranger offers to share with Will a tale of redemption, he becomes filled anew with love and light and hope. Now Will has a mission - to save another soul from despair. He and his family and friends get together to save Greene from a mean and miserly life, and arrange for three midnight 'ghosts' to visit him before Christmas.

Who is the stranger? Can Will and his family and friends' efforts persuade Greene to change his ways and show some generosity to his servant Job Scratchit? And at the end of it all, could this tale of Yuletide redemption be another smash Shakespeare hit on the stage, or is its time not yet come? In short, what the Dickens is going on?