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Citizens Advice and Tax Credits

Linda speaks to Citizens Advice about the effect benefit reform has had on mental health and we hear from listeners about problems faced when an error occurs in an overpayment.

Fermanagh Citizens Advice discuss the devastating effect Universal Credit and PIP are having on their clients' mental health. Ronnie contacted the show to tell us how an overpayment in tax credits has resulted in letters from debt collectors. We also hear about a TV licence email scam that has led to more than 5,000 complaints over the past three months. Action Fraud told the 大象传媒 the scam was "particularly nasty as it looks so convincing" and after what we thought had been a resolved case, Kenneth has contacted the show again to say BT have been in touch to say they are cutting him off... again.

45 minutes

Last on

Sat 12 Jan 2019 09:45

Broadcast

  • Sat 12 Jan 2019 09:45

Podcast