Main content

Furlough problems and obtaining cash refunds

What are the legal implications of asking furloughed employees to work? Getting a cash refund rather than a credit note. And the trouble problem gamblers are having seeking help.

On this week鈥檚 Money Box we hear from people who鈥檝e been furloughed by their employer but are being pressured into working anyway - something very much against the rules of the Job Retention Scheme. And can an employer force those people still working to take a pay cut? Paul talks through the legal implications with Susie Al-Qassab, partner at Hodge, Jones and Allen Solicitors.

As the consumer watchdog threatens legal action against companies refusing to refund customers during the coronavirus pandemic, we hear about the struggles some listeners have been having with various companies. Gary Rycroft, partner at Joseph A Jones Solicitors, and consumer rights champion Helen Dewdney from The Complaining Cow website talk through the issues.

And we have exclusive figures from the National Gambling Helpline about a sharp drop in callers and how it鈥檚 worried about what that might mean for 100,000s of problem gamblers during lockdown. Paul talks to one of the problem gamblers affected and speaks to Anna Hemmings, CEO at Gamcare.

Reporter: Dan Whitworth
Producer: Ben Carter
Editor: Emma Rippon

Available now

34 minutes

Last on

Sun 3 May 2020 21:00

Related Links

Broadcasts

  • Sat 2 May 2020 12:04
  • Sun 3 May 2020 21:00

The Death of Retirement

The Death of Retirement

Money Box explores what retirement might look like in the future,

Download this programme

Subscribe to this programme or download individual episodes.

Podcast