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Episode 15

Episode 15 of 20

How one of the biggest online shopping companies in the world has left its customers wishing they鈥檇 taken their business elsewhere.

The flagship consumer series continues with Julia Somerville, Angela Rippon and Gloria Hunniford looking into the shoddy customer service that鈥檚 left dozens seriously out of pocket. On today鈥檚 programme, how one of the biggest online shopping companies in the world has left its customers wishing they鈥檇 taken their business elsewhere. Plus the companies accused of adding to the grief of those who have recently lost a loved one, and more of our unmissable tips and advice in our annual Pop-up shop.

44 minutes

Music Played

Timings (where shown) are from the start of the programme in hours and minutes

  • 00:05

    Pat

    Ohne Dich

Credits

Role Contributor
Presenter Julia Somerville
Presenter Angela Rippon
Presenter Gloria Hunniford
Series Producer Sherry Knight
Executive Producer Rowland Stone

Broadcast