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Fi Glover presents friends and strangers in conversation as the nation adjusts to the 'new normal'. In this week's programme: Magdalena and Phil, both former aviation workers – one a pilot and the other in airport hospitality – talk about the effect the sudden demise of their industry has had on their lives; Hazel and Jainil, two pharmacists of different generations compare notes about the profession they know and love; and Brian and Rachel share their experiences around hair loss.

The Listening Project is a Radio 4 initiative that offers a snapshot of contemporary Britain in which people across the UK volunteer to have a conversation. The
conversations are being gathered across the UK by teams of producers from local and national radio stations who facilitate each encounter. Every conversation lasts up to an hour, and is then edited to extract the key moments of connection between the participants. Most of the unedited conversations are being archived by the British Library and used to build up a collection of voices capturing a unique portrait of the UK in this decade of the millennium. You can learn more about The Listening Project by visiting bbc.co.uk/listeningproject

Producer: Mohini Patel